Tickets.comReviews of tickets.com

DANGER! SCAM! I can’t rate lower than 1, or I would. This organization is a complete scam! I don’t even know how I ended up on the website, since I was trying to buy tickets for a local event. I thought the venue was maybe using this Co. to help with ticket sales so I went all the way through and paid an exorbitant amount for tickets that Tickets.com could not possibly have purchased anyway without my membership. The price was crazy high with added process fees for each ticket. I had that knot in the stomach feeling, so I researched further and discovered how bad I’d been had. Immediately I called this company (4 time) that day with no relief. So I reported them to BBB, the local venue, and had help from a consumer scam hotline on how to proceed. The scam expert verified that Tickets.com had employed “theft by disception” and that they would NEVER agree to reimburse me. So I disputed the charge with my Credit card Co. and was later reimbursed the 800$. The actual event tickets I later purchased properly were only 160$. My biggest regret is that I believe that Tickets.com walked away with this money and my credit card Co. took the hit! IDK, neither have been very transparent. I am not done yet. I’m an amateur sleuth trying to find out more and how to put them out of business! People shouldn’t stand for this.

I’ve booked 2 lots of tickets from here and can’t seem locate my confirmation email - one is for the script in uk this month . Can someone help please can’t seem find any customer service details ..

If you book your ticket via ticket.com make sure everything was goes according your plan. If any changes , trust me they will serve you with poooooor quality.

They kept telling me I would get my tickets closer to show time. 15 mins before show time they say sorry seller doesn’t have the tickets and we will refund you. No worries I drove 5 hours, paid for a motel and now have 3 people out of going to a show. Don’t purchase from this place at all. Total scam! Contacted tickets.com multiple times and was told give it time & keep refreshing your email. Claim I’ll be getting a refund so we’ll see if that happens.

The worst experience buying tickets to an aquapark Yas Waterworld + 3 more theme parks in Abu Dhabi. I paid for 4 very expensive tickets costing $400 for the final 4 days of my trip. I never received a single ticket in my email. Upon contacting their customer service, I was told that ALL the tickets for these 4 theme parks had been sold out [which was not true!] and that they would refund my money automatically AFTER 14 DAYS!!!! How was I supposed to spend the remaining 4 days there without the money AND the tickets??? I demanded my money back immediately but they sent it back only 14 days later. THEY DID, HOWEVER OBVIOUSLY, CHARGE ME EXTRA BOOKING FEES FOR THE SERVICE THEY NEVER DELIVERED. Selling tickets and agressively advertising them on every possible website WITHOUT ACTUALLY HAVING THEM - IS A FRAUD. CHARGING BOOKING FEES FOR THE SERVICES THEY NEVER DELIVER IS A FRAUD AS WELL. I was their customer. It is their job to satisfy their customers. They fail miserably.

I ordered two tickets and was offered additional add ons which I didn't want, e.g. insurance. There was no "order review" before I made my purchase. The charge to my card was $111.00 more than the ticket purchase plus processing fees. I tried every which way to contact Tickets.com unsuccessfully. The company does not make it easy. The event venue said there had been problems with other ticket purchasers. Very bad experience which will deter me from purchasing tickets in this manner.

I purchased tickets to Frankie Valli last night and another couple were in my seats, they had identical tickets. They let me stay but we was moved to the back of the venue. I paid dearly for 3rd row seats. I contacted SeatGeek who claimed it wasn’t their problem claiming they get the tickets from a third party and not their issue. I purchased the tickets with a credit from another problem I had with them where instead of refunding the money they gave me a credit. That gave them the opportunity to screw me over again. I was their customer. It is their job to satisfy their customers. They fail miserably. There are more reputable ticket agencies out there, do yourself a favor and avoid Seat Geek! Thank you, Robert Dugan

Clearly a scam. I got a ticket for today’s concert of Andrea Bocelli in London 05/07/2024 - I purchased the ticket last year as a birthday gift and got scammed of £146 . I had to spend more money and got a new ticket from AXS official app ( the new seat wasn’t as good as the initial one I wanted) I could not miss the concert… such a shame. They send mails and notifications but it’s all a big scam… They should go to court for fraud. I have screen shotted the receipt fortunately… but obviously you cannot get in touch with them…