Ryan M.
I wouldn't touch ticketfly with its 10-foot stick
It said I would be charged $38 for my two tickets but then once I hit okay they charge me $50 and there was a $12 fee to get me the tickets that were in my email inbox
Ticketfly makes it easy to find events, buy tickets, and share with your friends - all with lower fees and world-class support.
Ticketfly (ticketfly.com) has 45 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 37 reviews with 1 star · Clear filters
Ryan M.
It said I would be charged $38 for my two tickets but then once I hit okay they charge me $50 and there was a $12 fee to get me the tickets that were in my email inbox
Cait P.
Charged three times for tickets I never received. I've called, emailed, and haven't been able to get a hold of ANYONE. That was over $200 that I was SCAMMED out of.
Mike
Tickets were purchased on my card without my consent and when attempting to contact TicketFly, i waited 3 hours on hold and nobody picked up. Contacted the better business bureau as well. Place is a joke. DO NOT go through TicketFly, any issues and you wont be able to contact anyone.
lily J.
Be super careful everyone, I purchased TWO TICKETS for a concert at Brooklyn bowl and i recalled so well TWO TICKETS and when i was checking them out, i was charged four tickets, i called immediately and i had to wait 45 minutes for someone to tell me that they will have to call the event organizer for them to give me a refund and verify that it was only two tickets needed, they even said they will send me a email right after their call with the "event organizer" Guess what! one more day to the concert and no email from them. I tried to email them and nothing. I am not sure if I am the only unlucky person that this ever happened, but its frustrating to pay for something you did not buy, after this awful experience I had to go out of my way and look for people who wanted to go to this concert and sell the tickets to them, worst experience ever. Their no refund policy is the worst. Hopefully I dont have to use them again for tickets
Cris H.
RIP OFF!!! This outfit is horrible. I bought two tickets for a concert on line. The tickets were $25.00 each. After completing the process, my total for the two was $50.00 for tickets and $17.00 for "SERVICE CHARGE!!" I tried to reverse the transaction and all I got was "No Refunds." Basically, "Tough S**t Fool." Their customer service is a joke. I'll never buy through this rip off outfit again.
Kate
Purchased tickets two days ago and never got a confirmation email but it charged my bank account $222, emailed ticketfly that same night to ask for the confirmation email (I assumed it went through when it charged me) and never got a response. Called in today and they said it never went through and the concert is sold out, now I have to pay double if I want to go. Horrible experience and the customer support was rude over the phone.
Dane P.
Worst ticket site I’ve ever used. I had tickets in check out and somehow lost them. If a show you want to see is selling through this site JUST DONT GO! I would gladly pay a scalper double just to never use this site again.
Rodney B.
ticketfly sold me tickets labeled one thing and the printed tickets something else. There is no customer support. They are terrible. Do not cause yourself headache buying from them.