TicketflyReviews of ticketfly.com

Thieves...charged me twice, non refund.

I am appalled by your scalper prices. My husband and I attended Anderson East at the Boulder Theater on Friday Sept. 21. I bought the tickets in advance. We have never been to Boulder Theater before and you website made it appear our seating was special seating, therefore I bought tickets with “seating” toward the front. We paid $143. Come to find out ALL tickets for this venue are GA and cost $20. I AM SURE SCALPING TICKETS IS ILLEGAL. YOUR WEBSITE IS A FRAUD AND SOMEONE JUST TOTALLY RIPPED US OFF. I will be having this investigated further!

I had prepared to buy 2 Billie Eilish tickets for me and my friend. The tickets were set to come out on September 21st at 10am. I ran to my locker during second period and got out my debit card ready for the tickets to come out. I was on the site with my phone almost an hour before the tickets came out. AS SOON as it turn 10:00 i clicked on it but was disappointed to see the site read "none available". How were the tickets sold out even before they were on sale? I believe this is sketchy scalping business just like ticketmaster is doing for extra money. The same thing happened with the VIP General Admission tickets that had come out two days before that, no one could get in. If you looked on BiIlie's twitter everyone said they all had the same proble. It's sick how greedy people can be.

Horrible service. There is absolutely no way to reach anyone when you have an issue. I had to dispute a charge from them that was their error with my bank after numerous phone calls and literally 10+ emails went unanswered.

Wish I would have checked out this company first...wanted to go see Queen Tribute band at Carnegie Music Hall in Homestead Pa. I had never been to this venue before, so when I clicked on their website to purchase tickets, Ticketfly website came up..I wanted best available, which was on the balcony right, and the price was 99.00 with service fee and a 7.95 fee to have them emailed to me!!!!! It came to 125.00 a ticket. However when i printed my ticket it showed a price of 39.75...!! I questioned the usher did she know why this was, and she was appalled at the price that I paid for this ticket at this particular old, no air, small wooden seats, venue. Now the concert was great, the venue is great for sound and old charm, but I tried to find out if the hall knows their website goes right to ticketfly when you click on it. No answer from them, or Ticketfly when I contacted about the price shown on my printed ticket. Buyer Beware!!!!

This company had its security breached, and rather than informing me my personal details had been obtained, I had to find out from the media.

Wish there was an option for zero stars... They had a complete data breach where users information was exposed and shared. And God forbid if you want to speak with customer service to shut down your account. It is not happening.

This website is unreliable it's a scam don't buy!