ThunderDrive.ioThunderDrive.io is listed under IT & Communication.
ThunderDrive.io (thunderdrive.io) has 290 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Leigh S.
I have the same problem as everyone else it seems, I can’t access any of my files anymore and there is no customer service. I suggest that there is enough people out there that have lost money to form a class action against them.
Byomkesh
I have purchased 2T lifetime , it was extreamely slow still I backed up my photos spending days. Now none of my data is available. After login I am able to see the directories and file names but none is visible. If I try to download it says"Whoops, looks like something went wrong.". Support is non functional and I lost all my files. Old memories are very costly. I should have used a couple of HardDisks instead. PLEASE AVOID AT ALL COSTS.
Ken D.
I wish there was a ZERO star setting! I purchased 4TB in 2019 for a lifetime. At first things worked well, but I noticed in the last few weeks, no files are able to be downloaded. I get the error message: "Whoops, looks like something went wrong." I have written to them daily for WEEKS requesting help but never get a response. Their chat window is unmonitored even by a bot. SAVE YOUR MONEY. DON'T WASTE IT ON THUNDERDRIVE.IO.
Spasoje P.
I'd give it a half star if it was possible. Just stopped working after I payed for lifetime account. I can see my files but not able to download or do anything. Waste of money
Chris T.
I had a lifetime account, took almost a lifetime to download a few gigabytes, then l upgraded as l needed more space, paid, then they terminated my whole account for no reason. No refund, and just cannot contact them. Not even worth giving half a star
Md Monirul A.
Bought 2TB storage in Nov 2019. But till now I didn’t get any value from it and it is useless. There is no support system for contact and they didn't answer any questions. Still, they don’t have mobile or Desktop apps. Totally wasted my money. If I want to upload many files the system does not work properly.
Christos P.
Unreliable service and company not ever answering support calls/emails/chats. I cannot access my files for several days now, I can't get any help from them, so what's the point? A cloud service, any service, should be there when needed and this one is regularly absent. Steer clear!
Karl W.
Garbage! Pure trash!
