In my experience with this service, after my payment for a lifetime account, and 1 month of use, they slowed my service down to nothing. Loading any one page on their site now takes hours. Nothing uploads, loads, or downloads. My bank fraud department was notified of this scam. Dispute is the only way to get your $ back. They ask on the bottom for more information. Don't bother. I gave them my information, they emailed me childish insults as a response. Their score would be much lower than this 2/5 if they didn't abuse the policy of this service & censor truthful buying experiences.
DE
Dean
Got my money back via PayPal! They are hiding reviews exposing them for fraud!
UPDATE: Thunderdrive has tried to hide my review on Trustpilot multiple times already by incorrectly flagging it to keep it hidden. I'll keep re-posting it every single time they do this though to warn others. I have also contacted Trustpilot and requested to disable Thunderdrive's ability to flag reviews for no reason. ALL THEIR 5 STAR REVIEWS ARE FAKE!
REVEW: Also opening a chargeback like the guy below me. I literally just filled in a chargeback notice to Mastercard to get my money returned just minutes before posting this. Never had to do a chargeback before, but there is no way that I will stand for this.
Also, hilariously enough. As of the moment of writing this review the storage service doesn't even work. Instead all we get are "Whoops it seems something went wrong!" error message when signing in.
The merchant replies here on Trustpilot very quickly where he is incredibly quick to silence and block any negative review by falsely claiming the review hurts his intellectual property or privacy which is utterly ridiculous. However he doesn't reply even once after my PayPal dispute has been open for a week and he doesn't reply via email at all.
I currently have 2 disputes with this guy. One on PayPal and one now via Mastercard. Absolutely avoid this "company" like the plague. I should have known better. Google the company name enough and you'll find his other company "Planagram Co." and more information about how untrustworthy this guy is and all of the dissatisfied customers from that service. Keep following the trail and eventually you'll find more and more shocking information about this guy.
Every single positive review here is completely faked and they are all exactly alike. If it looks, smells and behaves like a scam then it is a scam. Follow through with your bank so this guy gets what he deserves, don't stand for anything less than a complete 100% refund.
One way or another I will get my money back and in the meantime I'll warn everyone to stay away from this guy. I doubt the website will last another month before the bank suspends him for fraud and Paypal does the same.
To Thunderdrive.io. I bet you thought people would just throw away their money. Hah mate, think again. You ain't getting a cent. Keep it up and it'll be a class action lawsuit for sure. If you're gonna try and take down my review, I'll upload proof to get it re-instated. Just try it!
MF
micky F.
I'm afraid that thunderdrive closed…
Thank you,
All is working again now.
I give you one more star but for the last two stars we need missing Android and windows apps and roadmap of the release of these apps updated
I'm afraid that thunderdrive closed definitely the doors. Their website is not working Today. Hope this is only temporary unavailable.
Please give me a little hope they still alive.
Response from ThunderDrive.ioFeb 18, 2020
Hi, can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?
Update: This has been resolved, the roadmap is on schedule.
PE
Perah
Speed is slow and files are not saved on the cloud.
Speed is very, very slow, after message that files uploaded successfully - there is not exist on the cloud. There is no response from customer support on complain. I am just loosing the money on 2TB purchases.
Response from ThunderDrive.ioFeb 13, 2020
Hi, can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?
JH
Jonathan H.
Thunderdrive has potential... 6 months of usage... here is my experience
I purchase a special in August 2019 for 2TB for $59, LIFETIME In December an offer to double my storage for an additional $29, so now i have 4TB's for $100... 'Lifetime', whatever that turns out to be. A gamble that i sometimes question. Now for my review. The only access to Thunderdrive is through a Web interface, of the browsers i've tested Chrome works best. The interface is somewhat functional and I've successfully uploaded roughly 500GB's to my drive. The upload process is somewhat painful and reliability is OK when transferring 1 - 2 large files at a time. I upload large video, CAD, and image files and have successfully transferred 4GB files at a time however the failure rate can be upwards of 30%. When functional i achieve a transfer rate of about 2GB in 4-5 minutes, not bad but i have very fast Fios. I use Desktop 50% and Android 50%, my apple phone fails nearly 100% of the time which is VERY frustrating. At this time, February 2020, NO apps have been released for Windows, Android, or IPhone... a target Thunderdrive missed without acknowledgement. I don't want to pan Thunderdrive as i'm being Patient and hopeful this startup will eventually get the apps certified and released. I want my gamble to pay off! 4TBs LIFETIME is one hell of a deal if it pans out. I will acknowledge that everything i have uploaded is backed up elsewhere as I have great concerns that one day i will log in and POOF.. Thunderdrive is no longer but i'm holding out that i will soon have a much more functional cloud drive once the Android, Desktop, and Iphone apps are released.
MM
Moises M.
i´m trying to upload 1.2gb movie file…
i´m trying to upload 1.2gb movie file with error and very slow transfer speed. I have acquired 2TB with no way to upload big data.
Response from ThunderDrive.ioFeb 10, 2020
Hi, can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?
GW
Graham W.
Missing 4Tb
There was some confusion when I first tried to set up my Pro account that I purchased through XDA Developers Depot. The confusion resulted in setting up 2 accounts. The second account was set up directly through Thunderdrive. The end result is I paid for !0Tb of storage but I only have 6Tb. Despite numerous emails with Thunderdrive nothing has been done and I am still 4Tb short.
Response from ThunderDrive.ioFeb 10, 2020
Hi, can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?
OP
Oleg P.
I made the mistake of paying $98 with a…
I made the mistake of paying $98 with a Bank card for 4 TB in "perpetual use". I was led to advertising, and in computer media. If you do not want to be deceived, do not contact this office. There is no download speed, no promised disk space, and no technical support. Of course, no one is going to return the money. I DO NOT RECOMMEND IT!
Сделал ошибку заплатив банковской картой $98 аж за 4 TB в "вечное пользование". Повелся на рекламу, причем в компьютерных СМИ. Если не хотите быть обманутыми, не связывайтесь с этой конторой. Скорости загрузки нет, нет обещанного объема диска, техподдержка отсутствует. Денег возвращать естественно никто не собирается. НЕ РЕКОМЕНДУЮ!
Response from ThunderDrive.ioFeb 10, 2020
Hi, can you share the email on the account and the issue you are experiencing so that we can help resolve this issue?