Thriveworks Reviews | Read Customer Reviews of thriveworks.com

ThriveworksReviews of thriveworks.com

2.6370 reviews
Mental Health
1000 Jefferson St Suite 1B, Lynchburg, Virginia

Call Directions Website

Thriveworks

About Thriveworks

At Thriveworks, you can get therapy online & in person. We offer individual therapy (for kids, teens, & adults), couples & marriage counseling, psychiatry by video in many states, and more—and we accept most insurances. Choose your ideal provider and start therapy within 3-5 days.Our licensed providers create personalized treatment plans for challenges like anxiety and depression. Our support team is available with extended hours to help book an appointment, or you can book online.Established in 2008, Thriveworks is a leading mental health provider working to make therapy better for everyone. We provide best-practice care & foster a supportive environment our clinicians can thrive in.

Thriveworks (thriveworks.com) has 370 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: thriveworks.com
Website: thriveworks.com
Category: Mental Health
Location: Lynchburg, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Mental Health, Virginia

Thriveworks reviews

370 approved reviews, newest moderated first

Sharon
Oct 10, 2026
Quick appointments
Quick appointments Knowledgeable and friendly therapists
Response from ThriveworksOct 12, 2026
Hi Sharon, thank you for your review! It means a lot to know things went well.
Report
Suzanne O.
Oct 10, 2026
I adore my Therapyst
I adore my Therapyst. I think she’s brilliant and kind and is exactly what I need.
Response from ThriveworksOct 12, 2026
Hi Suzanne, we’re so happy to hear you had a good experience with our team! Your feedback means so much, and we want to thank you for placing your trust in us
Report
customer
Oct 9, 2026
I love my therapist
I love my therapist. She’s doing a great job. But all the emails and sign ins. I find confusing and repetitive so it’s the administrative aspect of thrive works that I’m not too happy with.
Response from ThriveworksOct 9, 2026
It means a lot to hear your provider is such a good fit. Your frustration with the extra back and forth makes sense, and we’d like to make that part easier. If you'd like to share more about your experience, please reach out to us directly at [email protected] with your name, phone number, and a few details. We’ll look into your account and work together from there.
Report
Dorothea M.
Oct 9, 2026
Communication is very well
Communication is very well
Response from ThriveworksOct 9, 2026
Hi Dorothea, thank you for sharing your feedback. We’re so glad to hear you've been enjoying our services!
Report
JOHNNY B.
Oct 9, 2026
Things are going well
Things are going well
Response from ThriveworksOct 9, 2026
Hi Johnny, we’re so happy to hear you had a good experience with our team! We're here for you every step of the way
Report
Patty
Oct 9, 2026
Traci is awesome!!!!!
Traci is awesome!!!!!
Response from ThriveworksOct 9, 2026
Hi Patty, thank you for your kind words! We're delighted that you had a good experience with your provider.
Report
ancounlide
Oct 9, 2026
Taking charge of your mental health is…
Taking charge of your mental health is the bravest choice you can make. When I started this journey I needed support that truly understood healing is not a straight line. The experience here changed my perspective. The clinicians are genuine and they actually listen. They helped me find the strength to keep moving forward even when things felt heavy. This was not just about fixing problems but building a better future. If you are standing at a crossroads wondering if it is worth it trust me it is. The process is seamless and the care feels deeply personal. You deserve to thrive. Take that step today because your wellness is wo
Response from ThriveworksOct 9, 2026
Thank you for sharing this. We’re glad you found care that felt personal, and it means a lot that you’d encourage someone else to take that first step. Please feel free to reach out to your clinician or our support team if you ever need additional support.
Report
Nicholas W.
Oct 8, 2026
A complete waste of my time
A complete waste of my time. Before contacting thrive works I told them I moved to Virginia Beach from out of state and I need to speak with a psychiatrist ,specifically, regarding continuing my medications. For my first appointment they made it with a nurse practitioner, even though I told them I need a psychiatrist. I spent over an hour with the nurse practitioner and at the end of the appointment she told me she can’t prescribe medications. They shouldn’t have even made the appointment because I was very clear from thr beginning on what I needed. They not only wasted my term but also provided absolutely nothing to help with this. Now I have to find a psychiatrist who can continue my meds. I will never work with them again
Response from ThriveworksOct 9, 2026
Hi Nicholas, we’re sorry this appointment didn’t lead to the medications you were looking for. That’s a stressful spot to be in, and we want to understand how scheduling got off track. If you’re open to it, please reach out to us directly at [email protected] with your name, phone number, and details of the issue. We’ll look into your account and work together from there.
Report