Thrive ThemesReviews of thrivethemes.com

I have more than 4 months with the same problem cp Throve Quiz Builder. I always get the same answer: the server. The server checked from their side and they indicate that it is Thrive. I even changed servers, and the same. Bottom line: Thrive support really sucks. They are incompetent and irresponsible. I really need my membership reimbursed for the damage caused. It's sad, because we really liked their products. We had it for 3 years, but it is not worth a product that in the future may have problems and the support does not know or does not want to solve it.

I've been paying for Thrive for 7 years and while their product line has increased, the amount of bugs and issues has dramatically increased as well. The support has slowly got worse and worse over the years as well. Their first response is always to point and blame something else. Last year we had an important issue with Woocommerce integration, it took me launching the same ticket 3 times before I found someone who would help without pointing blame somewhere else. They have issues with referral software and we can't even use the software we want to use because thrive leads won't connect with it. It's a known bug that has not been looked at in over 12 months. Our most recent issue this week was the API with convertkit just suddenly dropped out. We've now lost 3000-4000 subscribers because we didn't catch it for a couple of days and all of the revenue that comes with that. Not to mention the $10k+ of ad spend it took us to get those people all now flushed down the drain. The worst part for us is that our business is so tied to these plugins now it's going to take a monumental effort to move everything. And now that we've just lost a bunch of revenue it makes it even harder for us to go elsewhere before we get on top of things again. I'm pretty sure the founder has little to do with the company these days and some of the longest team members have left recently. So I get the impression thrive themes is heading in the wrong direction. I don't normally write reviews but felt this was important to share so others can make a more informed decision before beginning and hopefully won't end up like us tied to a declining platform. Fortunately, we are rebranding at the end of the year which means we can build our future site somewhere else.

Support funktioniert nicht richtig. Viele Bugs. Wenige Möglichkeiten, um anständige Designs zu erstellen und preislich viel höher viele andere Themes.

I have been a paying customer for 5 years. Over those 5 years, there have been constant technical issues with the theme builder that have cropped up on our sites. Most of those technical issues get chalked up to 'unfixible' or 'someone elses' fault. Their developers are lazy and don't want to do the work to fix core problems with the software. Our most recent issue is that our Gravity Forms started breaking a few months ago, and will not work with their builder lightboxes or leadboxes; which have not been updated in years. After weeks of back and forth and investigating with their support team and pinpointing the issue to the ThriveThemes lightboxes and leadboxes, their developer says "we don't know how Gravity Forms works so we can't fix the problem". So now, we are left stranded without fully functioning forms on our website, scrambling, because Thrive can't fix another technical problem. I wish this was the only time we had this experience, but its not. This has happened atleast 1-2 per year, and we have multiple technical issues on our site that 'cant be fixed' because they don't know what is wrong. Don't waste your time. Buy something else. These guys are an embarrassment to SaaS and their product continues to decline and more issues crop up. Buying ThriveThemes will be more costly than using something else, because youll need to switch off when some of these issues start popping up for you. Their product does not work with the main Form product on the market. Just remember that.

Once again it has been proven that it was a mistake to purchase your software package. In the last few days we have lost thousands of euros because of you. We run a lot of Fb ads to get first an email address and then a customer. We have been suspicious for days that there were few email addresses coming into MailerLite, but we thought it must be a problem with Facebook. Well, no. After many hours of work and testing, it turns out that Trive is causing the problem again. When the ThriveAutomator plugin is enabled, neither the DIVI optim form nor the ThriveLeads form works properly! 0-1 out of 4-5 signups will be successful, everyone else will be lost in the ether. Because of this, we have lost thousands of email addresses and guaranteed a lot of money, time, energy to troubleshoot and customers complain under our ads. The work you do on software is an incredible waste of time and money. Especially in this case. We have had websites for years, but even at this level we will write a nice little review of the company.

Had high hopes for Thrive Themes and it failed horribly. First, the constant updates make the sites crash. No support and the university is not helpful. The plug ins don't work like they should and the two page builders hardly work. Now that I am switching builders I will have to go back and rebuild 10 + websites because without a paid membership they will all eventually crash.

How people wrote in many reviews already, I confirm they mistreated old customers. If they did it once, they may do it in the future as well. You can't buy old licenses, you can't pay to extend assistance. You can't use the new features of the plugins you own either, because they code new things so that you need the full membership plan to use them. I've been using Wordpress for almost ten years, and Thrive Themes has been the biggest disappointment, for sure.

Fragile Plugin and worst service Where should I start? I use Thrive for almost 3 years now and I give up. They shoot out updates 3 times per week. This tells it all. They bring up new features all the time but do not test them. One day the colors of my whole theme are disrupted with no chance to restore it (2 days of work for me). Then popups do not work. Progress bars which should be 90% stuck at 10 %. So customers think my product gives only 10% improvement instead of 90%. Woocommerce Checkout did not work. Now Thrive Ultimatum does not work after an update. So I waste thousands of dollars since customers are not able to buy... And finally the customer support is so horrible. Even after a week of writing back and forth nothing is solved. Only warm words from guys sitting on Philipines. I really, really ended up hating this company! Once I became a member since the founder is such a sympathic guy. But meanwhile I feel cheated and I truly long for a system that JUST works. No fancy features all 3 weeks. Only works. Why don't you get this, ThriveThemes? I am so tired... So glad finally someone opened a trustpilot profile since on the web there are only affiliate fake reviews. Totally hate it! Bad business behavior!