Thrive ThemesReviews of thrivethemes.com

I've always had amazing support from Thrive Themes. This latest request was done outside of posted service hours, on the weekend. I was not expecting a reply until sometime Monday but received a reply on the weekend and the issue is being resolved. Going on 12 years with Thrive Themes and like I said I've always had amazing support. Highly highly recommend Thrive Themes. The product is amazing, if you use WordPress consider Thrive Themes.

Thrive’s support team is 100% amazing. They respond quickly, they’re highly skilled, and they’re willing to go the extra mile to help. For example, they helped us with issues on a page that had nothing to do with Thrive Themes. So we’re extremely satisfied. Thank you for your help and your time Horea 👌

Ich benutze ThriveThemes seit 5 Jahren und habe den Support immer wieder mal in Anspruch genommen. Was soll ich sagen... der Support ist wirklich super und macht sich viel Mühe, das Problem des Kunden zu lösen. Habe durchweg nur positive Erfahrungen gemacht. Man erhält schnell eine Antwort und meine Probleme wurden noch immer gelöst. So geht "customer centricity"! Und vor allem...man hat es mit Menschen aus Fleisch und Blut zu tun. Diese Qualität kann kein KI-Chatbot ersetzen. Bei vielen andern Anbietern von digitalen Produkten hat man den Eindruck, wenn der Kunde gekauft hat, dann will man keinen persönlichen Kontakt mehr zu ihm und speist ihn mit mehr schlecht als recht funktionierenden Chatbots ab. Der persönliche Kontakt zum Kunden im Support ist durch nichts zu ersetzen. Liebes TT-Team, behaltet das unbedingt bei. Das ist ein echtes USP in der digitalen KI-Welt. Nebenbei...auch die TT-Produkte sind wirklich gut.

excelente seguimiento y atención

I’ve been very impressed with Thrive, especially their support team. No issue is too small a they help without making you feel stupid. Highly recommended.

Happy to work with ThriveThemes for editing wordpress. But the reason I'm writing this today is because I had a fantastic customer support experience. I had a bit of a billing hiccup and they responded within a short time and helped me sort it very kindly and accurately. With tech stuff, the support is so important, and it wasn't just a chat bot but a very capable lady helping me. Well done!

I’ve been using Thrive Themes for years now and I’m super happy with it. The page builder is great and the customer support is top-notch, always helpful and fast.

I received fantastic customer service and immediate attention to a highly concerning problem. The team were keen to deal with the situation as soon as it was presented to them and allay any fears I had. It is so refreshing to have an empathetic and understanding human intervention in this type of situation, instead of dealing with bots who do nothing but exacerbate the problem. Congratulations on keeping it real and professional. If I require this type of business service in the future I would not go anywhere else. This would always be my first and last choice.