Welcome to Threadhat. If you have any questions, please feel free to contact our customer service: [email protected]. Our customer service will reply to you in 24h
Threadhat (threadhat.com) has 87 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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klant
This company sell absolute junk. Do not buy anything - the product you will receive will be nothing like advertised and of woeful quality. I can send pictures to who want it They don’t want to give back any money even when I totaly showed the received product is rubish
Niklas F.
I bought it for my dad, and it looks so cool on him, it feels soft and good quality…
Eugene A.
The product looked of good quality and design, very fashionable. Great price for a very nice hat.
Response from ThreadhatJun 8, 2023
Dear customer. Thanks for your trust!
Gerald Barry F.
Customer service is terrible. Sent me the wrong size and then advised me not to return it because it would be too expensive . Told me to take $20 rebate and sell the hat. Sent it to me in a mailing bag and got damaged in transit. Only gave them a one star because they sent a hat. BEWARE!
Response from ThreadhatJun 8, 2023
Dear Customer. All of the fedora hats on our website are 100% wool. If you have any question. Please contact our customer service here: [email protected]. We promise that we will refund your money in 30 days after you received the product if you didn't satisfied to the product
Michael S.
Where is my High Plains Drifter hat?!! I ordered it over a month ago. Either refund me my $46, or send me my hat!! Do not order from this company. Sincerely, Michael Seper
Response from ThreadhatJun 8, 2023
Dear customer. Could you please contact our customer service here: [email protected]. Our customer service will reply to you in 24h. All of the hats on our website are handcrafted. Some fancy hats will take longer, but most of our customers would receive the products in 15 to 25 days
José L.
Dit bedrijf is hetzelfde als Homburg hat of tiendahat, verschillende naam voor dezelfde hoeden van dezelfde fabriek in China. Ze gebruiken foto's van Cappelleria Melegari website waar ze 4 of 5 keer zo duur zijn en waarvan de kwaliteit veel hoger is. Die foto's plakken ze op hun website met een veel goedkopere prijs eronder en als je die hoed besteld krijg je een goedkope fake copy van ze die niet hetzelfde eruit ziet als die op hun foto. Ik heb gevraagd om het geld wat ik betaald had terug te storten. Nog geen antwoord gehad.
Response from ThreadhatJun 8, 2023
Dear Customer. All of the fedora hats on our website are 100% wool and handcraft. If you have any question. Please contact our customer service here: [email protected]. Our customer service will reply to you in 24h. Thanks
Patrick M.
This company sell absolute junk. Do not buy anything - the product you will receive will be nothing like advertised and of woeful quality. Just criminal really. Same exprience as all the other 1 star reviews on here. AVOID
Response from ThreadhatJun 8, 2023
Dear Customer. All of the fedora hats on our website are 100% wool and handcraft. If you have any question. Please contact our customer service here: [email protected]. Our customer service will reply to you in 24h. Thanks
richard H.
Just received my 'hat'. It was completely bent out of shape by virtue of being sent in an envelope. It is extremely cheap, poorly made, and barely looks like the advertisement. I will not buy from them again.
Response from ThreadhatJun 8, 2023
Dear Customer. If you have any question. Please contact our customer service here: [email protected]. Our customer service will reply to you in 24h. Thanks
