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Threadhat (threadhat.com) has 87 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Mike M.
I should've read the comments before buying. This website is a scam and people should not be allowed to do this. its not even the hat i ordered and it comes in a plastic bag all crushed. its a costume hat that was poorly made, the brim is soft and it really isnt worth it. and now i cant get a response when i ask for the return form. SMH DONT BUY FROM HERE!!
Tim P.
Dreadful quality hat that took an age to arrive, crushed and folded into an envelope. Avoid like the plague.
Sam D.
Lowest quality piece of crap I've seen. My mail carrier shoved it in my mailbox it's so cheap and it came in a plastic bag and not a box. I hope their honest enough to give me a prompt refund. They can have this POC back. Don't order from them it's all lies. I suggest anyone screwed over by these crooks to call the FTC as I did and file a complaint. Luckily I have the packaging with a USA address. I'm also filing a BBB complaint.
Lance S.
Crap. Ordered the "Western Desert Top Handmade Sergio Anzani Hatmaker" What I received was a far far cheap cry from what was advertised. Went straight from my mailbox to the trash bin. Facebook should be ashamed of itself for allowing this company to post on its site. I will NEVER order anything based on a company's advertisement on FB. If I could give it zero or MINUS stars I would've.
Errol N.
I don't usually write reviews but for this I had to. Hat was poorly packaged. Packed in a plastic bag. Not even a box, so the hat and brim was completely bent and banged up. Didn't even look like a new hat. Also it took about a month to arrive, only to be disappointed with how I received it. They totally lie about the quality of the hat as well. Looks pretty old. So I'm pretty upset that I spend my money expecting a quality product only to receive something that looks like it was handed down to me from my great uncle.
David R.
I've given them 24 hours to respond to my dissatisfaction and it will come as no surprise that I've been ghosted. I am so angry with myself for being suckered into this scam site. I spent £40 on a King (Jet Black Straw) was so looking forward to getting it for this years festivals. I waited seven weeks and my heart sank when I was notified the order had been dispatched from CHINA. It arrived in a plastic envelope, flattened crushed. When I opened it my concerns were confirmed, a manky badly assembled, mis-shaped, cheap cloth attempt of a hat. Utterly useless and not even remotely close to what I ordered. To add insult the hat didn't even fit despite ordering an XL. Utter Utter garbage. I'm so effin angry. Plus disgusted with Facebook for allowing scam sites to advertise. UPDATE: I did receive a full refund, appreciate that but the site is still being advertised
Pastor K H.
Absolute garbage chinese costume hats! The website says “Handmade with love right here in the good ol' USA.” It’s only after you get the receipt, and after the month-long wait for shipping, that you find out that they are made in China. Same experience as others here. They offer $20 refund (which now I doubt they will ever send) and recommend not to return it. Why? They don’t want their own garbage back! I wish I had read Trust Pilot reviews before I allowed threadhat.com to scam me. Looking back I found a dead giveaway that their product is lousy: there are no customer reviews on their website!
Nico R.
Avoid 2 weeks since ordering . Out of stock . Uploaded a tracking number and item still not shipped . DO NOT SHOP HERE !!!!
