Thoughtcloud CBDReviews of thoughtcloud.net

I placed my second order with this company May 23, 2023. As of today, June 16, still haven't received my order, nor a response to my many attempts to contact company requesting info about order. I am contacting BBB and putting in a fraud claim to my credit card. This is the worse costumer service I have encountered in quite some time. Don't know if they are having issues, but almost a month is plenty of time for something to happen. Definitely will not use this company again.

I would have been happy with any sort of correspondence about my order, even if just to say it would be late. No product, no refund, no communication.

Something is going on with these guys. They used to get back to you with customer service requests really quickly, now they don't respond at all. Order's sit processing with no clarity on when it may be sent. I suddenly have to move and re-direct my order, but they simply haven't responded for three weeks. It's unfortunate because I loved the product. After being a customer for several years, there is no way I would order from them again.

Over a month for an order is NOT OKAY! My son is autistic and uses these to help him control his outbursts. He has been out for weeks now. I have CALLED, LEFT VOICEMAILS, FACEBOOK MESSAGED, and EMAILED several times. I want my order and my money back.

Stop taking money from ppl, that you can’t service! 6 weeks is not OKAY! You have so many emails an txts that prompt your site! No one answers the phone, email and obviously ships products! My child is on the spectrum and uses this as his ONLY medication.. Do you think 🤔 you can get your Act together soon he’s Out Now.. thanks to you Not a happy customer

Ordered my usual oil and received it 3 weeks later no problems.this is my 4th order so far never had any issues Many thanks Pete.

Absolute scam and waste of money. Placed an order in Feb 2023, didn’t receive the parcel after 6 weeks. I reached out to their customer service email and got no response, Facebook messages and no response, Instagram messages and no response. Owner refuses to respond either. Report has been submitted to the BBB and the FTC about this company’s scam. Do not ever buy online from this company

Received exactly what I ordered in a short amount of time.