Brian C.
Thoson doesn't deliver on time
I placed an order for their Thoson Bot Full Pack on December 5th and it said that it would be here by Christmas. Didn't hear anything from them so I emailed them on December 19th to make sure that it was still going to be here by then and received an email that it would not. I told them to cancel the order and they said that they couldn't do that. I filed with Paypal to get my money back because the item is useless to me if not here by Christmas and if it couldn't be here by then they should have told me that up front. ***Update**** The owner got in touch with me and sent me a full refund and a credit to purchase something else on their website. I appreciate her reaching out and making it right. Raising to 3 stars because it still was very disappointing for my daughter to not get this in time for Christmas, but the owner has integrity and I like that.