TMG INVESTMENTS GROUPReviews of thormetalsgroup.com

I have been trying to witdrawl funds for 6 wks. Metals were never deposited into depository. Can't get call backs, constant run around.

They never provided proof of deposit to the depository in Delaware of the precious metals I purchased through them using retirement funds 9 months ago. I am now in a labyrinth of "talk to this person" to sort out with little or no response. AVOID!

Poor Service. I have been a customer of Thor Metals Group since inception and have been working with the owner, Brandon since 2021. I have continued to have problems with Thor Metals Group. My most recent problems include trying to sell platinum since the first part of January 2026. At platinums highest price, I called Thor Metals Group to sell at 2800. Brandon told me that he could get me a better price than what I was getting elsewhere. After a week and calling Thor Metals Group 3 times I did not get a call back and the price dropped 30%. I am still waiting for the call back There was also a recommendation on January 3rd to exchange some 1 oz metal for 1/10 weight metal. Again after multiple calls and a confirmation that the pricing was locked in, I cannot get a call back much less a trade. I have had multiple problems like this dating back to 2021 and would not recommend Thor Metals Group. Purchasing as well as selling continues to be a problem. I have personally spoke to Brandon and (last time 1 month ago) and he assures me service will get better. It does not.