Sara T.
My glasses did not come with cases…
My glasses did not come with cases which I think is the whole point of why thinoptics could be a good product - a nice thin case with glasses inside that protects them? I did try to reach out to get the order fixed and heard nothing back and I can not use my glasses as they are too think to put in my purse unprotected.
Response from ThinOpticsOct 21, 2026
I am so sorry to hear that your glasses arrived without their cases, and I sincerely apologize for the lack of response when you reached out previously. I want to get this fixed for you immediately. I will be reaching out to you directly via email to assist you further and make sure we get those cases sent your way.


