Michelle C.
Poor Product Quality and Customer Service
I purchased a Hobo Faux Leather shoulder bag. First issue, it arrived and smelled terrible and like chemicals. After some time, the smell faded but a rough start, and I was not able to use the bag until then. I do not use the bag daily, but occasionally, and it is already falling apart. The eyelets where the straps go through have come off on both sides. I contacted the company and got no response. I followed up a week later and got which read like an AI generated response. I gave them the order information AGAIN and they still have not responded. Do not recommend.