Things & Essentials Reviews | Read Customer Reviews of things-n-essential.com

Things & Essentials Reviews | Read Customer Reviews of things-n-essential.com

Things & Essentials reviews

25 approved reviews, newest moderated first

Lucia D.
Feb 14, 2025
Tienen una política de devolución que se la pasan por el forro
En el proceso de devolución, me dicen que envíe el paquete a una oficina de correos de Leganés a nombre de un tal Javier... Allí estuvo el paquete 15 días en la oficina de Leganés. Al no ponerse en contacto conmigo, voy mi oficina de correos para preguntar qué pasó con mi paquete y me dicen que el tal Javier no pasó por la oficina y allí tienes varios paquetes por recoger . Le mandé un correo explicando qué pasó con mi devolución y no recibí respuesta y el paquete en casa.
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BEE K.
Jan 16, 2025
FAKE COMPANY
FAKE COMPANY. I PLACED AN ORDER, NEVER GOT IT! BUYER BEWARE!!!!
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Winterr H.
Aug 15, 2024
I ordered some shoes on July 17th and…
I ordered some shoes on July 17th and it is now August 14th and I still haven’t received them! I have not received any updates or anything about the package that I ordered whatsoever. I have tried reaching out to them via email but I get address not found, I’ve tried calling their number that’s available on their website and it doesn’t even ring. so that’s a fake email and a fake number. Huge red flags for an online business. Definitely seems like a scam all around, I reached out and requested a refund so hopefully I get a refund or my package at least. I do not recommend ordering anything from them because you won’t receive it at all.
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Angela R.
Jan 24, 2024
Son unos estafadores
Son unos estafadores. Compre un producto de valor y no lo han entregado donde yo indiqué. Una vergüenza de empresa, no ponente ningún tipo de solución.
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TomyT
Aug 1, 2023
He hecho un pedido a finales de…
He hecho un pedido a finales de mayo/principios de junio. Y no he recibido nada , como tampoco me deja acceder desde la web a mi estado de pedido, tampoco me contestan a los mails.. Si tardan una semana más sin darme ninguna explicacio,denunciaré..
Response from Things & EssentialsNov 7, 2023
¿Puede enviarnos un correo electrónico con su número de pedido para que podamos investigar este asunto más a fondo? No hemos recibido ninguna comunicación por correo electrónico suya indicando que no ha recibido su pedido. Todos los pedidos de nuestra tienda han sido entregados. Nuestra dirección de correo electrónico es [email protected] si no puede acceder al correo electrónico desde nuestro sitio web o desde la confirmación del pedido que recibió cuando realizó el pedido.
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jianyang W.
Jun 22, 2023
NO LLEGA EL PEDIDO
He comprado un sudadera el 21 de abril y hasta ahora aun no me ha llegado. Y el último estado del pedido es RETRASO y la fecha es antes de 19 de junio.
Response from Things & EssentialsNov 7, 2023
¿Puede enviar un correo electrónico con su número de pedido para que podamos investigar este asunto más a fondo? No hemos recibido ninguna comunicación suya indicando que no ha recibido su pedido. Todos los pedidos de nuestra tienda han sido entregados. No deberías ver un mensaje de retraso.
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Kuffar the D.
Feb 17, 2023
Do not order from this scam company
The worst experience dealing with a company in my life. They sell counterfeit products from China and if you return it they WILL NOT refund your money even if the box is unopened. They lied to me about shipping the item back to me until I asked a month later when they said they shipped it. Avoid this scam company or you will regret it.
Response from Things & EssentialsNov 7, 2023
We do not sell counterfeit products from China. Our detailed return to exchange policy is visible on our website. The item was shipped back to you and a delivery confirmation was received. I understand that this is not the experience that you wanted. Nor is it the experience that our store would like to have had with you as a customer. The product you received was not damaged and the box was opened on your end. We have not scammed you or anyone else. Thank you for your review. Your product arrived on time within the 14 business days window as all hair and beauty products ship and arrive to our customers. We've asked in multiple email communications for you to submit the item(s) that you would like to exchange the product for. You did not comply; we sent you another product as a courtesy when you requested that we mail back the item that was returned to us. Again, we received delivery confirmation that the product was received on your end within the 14 business days delivery window. Products ship directly from the warehouse and arrive within 14 business days. Any delays in shipping are communicated via email.
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Lori P.
Jul 19, 2022
The shoes are horrible nothing like…
The shoes are horrible nothing like what the description says. I will never wear them and I am so upset I don’t even know how to return them at this point I will never order again
Response from Things & EssentialsJul 25, 2022
Hello Lori. You received instructions via email on how to return the shoes so that we can ship you another pair. We were not provided with evidence to your claim. We ask that our customers submit via email a photo of the shoes that they receive and to date we have not received an email from you. In addition, our return policy you received via email. Our return policy is also on our website. "Product not as described claims: understand that the image is not a product description. The image may have text that describes the product's function and desired look further (for example a curling iron with text pointing to the different functions of the hairstyling tool or a model wearing the outfit that is being described). Understand that images are enhanced for marketing purposes. We all want to look like the models in the images, however, the model doesn't even look like the model in the picture once the image has been enhanced. Having said that, if you receive a product that is not as described in the product description, contact us immediately via email with a picture of the product that you received (you can use your cellphone to take the picture) so that we can evaluate the issue and make it right." I hope that we can continue to handle this matter in a professional manner.
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