Rp
I received my case, customer service needs training
took about 2 weeks but they did send me my case. my frustration comes being told different things by different people. When I would message them through their website, customer service would always give me an excuse..."we are out of stock at the moment" another was "the plane carrying the material was delayed at the airport" but the owner, "Karl", would respond to me saying "we have your case in the warehouse and we are getting ready to ship it." Turns out Karl was right and customer service was just feeding me lines. I think they need to get every employee on the same page and not just try to tell the customer whatever. Honestly I feel if you do not have it in stock, you should not be accepting orders.