ThinborneReviews of thinborne.com

Ordered a phone case. Five days later the case still hasn't shipped and they won't cancel or refund the order.

Ordered the case and paid an extra £35 for fast shipping, I received no tracking number and have still not received the case, AVOID.

I wanted to get super thin case and didn't mind paying extra for good quality case- Let me tell you what an experience I've had. Case i got didn't fit right as it was made too small. I contacted the customer service and they told me to ship it back at my own expense despite product was actually faulty. I thought ok i don't what the case as it doesnt fit just issue a refund/replacement once item is genuinely faulty. I live in EU so shipping it back was like €25. After months going back and forth they claimed that they haven't received the parcel. Despite I've had tracking that it was received. Weeks with no response to emails once I've had tracking to proof that they got it. Total scam this company. Cases are made in China not US. I've had better cases actually from China. All they give you is super fancy box and shite enough case. Don't buy. All reviews you see on youtube are sponsored. Don't believe any word. On a separate note cases I've got since directly from china for 10% of the price are 100%. Lesson learned

Rude customer service Dave I would buy this case in an instant if it didn't have your branding on it. Wonderful product but I'm not trying to advertise for you. I'm sure a lot of people feel the same. ThinBorne We appreciate your feedback, Dave. But our cases do have our logo. You can shop somewhere else. and i am soure a lot of people will do the same

Received a defective product (wireless charging doesnt work). Support doesnt reply for weeks already. Do not buy!

I purchased a case from Australia. Case cracked at bottom with in 2 months. I emailed support they offered to replace it if I pay $31 Australian for shipping. Lousy support. Won’t buy again. Beware of warranty

Terrible customer experience, I cancelled my order , days later they decided to send it anyway. I got charged to ship it back to them and got charged customs which ended up costing more then their garbage products. There response is basically that it sucks to be me.

ORDERED A CASE. GOT DOUBLE CHARGED. NEVER RECEIVED THE ACTUAL CASE. BEEN GOING BACK AND FORTH WITH THERE CUSTOMER SERVICE. NEVER RECEIVED AN ACTUAL EMAIL OF CONFIRMATION OF ORDER, BUT WAS CHARGED 2 TIMES FOR AN ITEM I NEVER HAVE RECEIVED OR WILL EVER...