The YeteeReviews of theyetee.com

They have cool shirts and arrive with a month. Really wish they would base mystery shirts on your previous purchases though :( I hope they do some day.

Found this trustpilot entry by accident and felt compelled to leave a review after seeing all the negative ones. I have ordered 14 times (about 20-30 shirts) from this website and the items all arrived within a reasonable time frame. I live in West Coast of the US. Never had to contact customer service, because I never had a reason to so can't comment on that. Only maybe minor complaint is a mystery shirt ($6) I got 2-3 months back is showing some minor signs of fading/wear after wearing it a few times. This might also be due to it being an older shirt that was released a year prior. Something to keep in mind is that these websites work on a print by demand basis. This means the shirt you order can take anywhere between two weeks to a month to receive. If you get a tracking number, then the problem from that point is usually with the postal service, not the people who sent the product.

I think people are pointing their fingers wrong! I ordered a poster that didn't come through (I live in Europe), I sent an email to their custom service and almost got an instant reply asking if I wanted a full refund or a new poster sent. I wanted to give it a try and this time I got it! It looks really great. Also wanted to add that the tracking code only works until it leaves the US which they also write on their page. My first package did leave the US but after that it dissapered, so it was actually not their fault it didn't make it to me but the postal service!

Wonderful customer service! I ordered a package in oct but due to problems in which customs in my country (i live in europe) never contacted me to pay it was sent back. I lost hope and accepted that the package got lost somewhere on the way, as it sometimes happens. However the yetee contacted me and sent the package back to me with no extra cost and is now finally home and i can wear all the amazing shirts they have to offer! Have bought several things from them and otherwise never had a problem.

This is a Review in response to the Yetees handling of the Wonder 101 Kickstarter campaign. Tldr: Atrocious company with no customer service that is willing to lie, cheat and gaslight its customers to save its self a little money. This is a company that knowingly sent out items that had entirely undisclosed import fees, then blamed the customers that purchased the items for them not telling us about the import duty despite the rules of Kickstarter expressly requiring it, They also sent the item with an invoice that was higher than the actual cost of the item increasing the already undisclosed import fees they lied to us about. The product its self was not actually as advertised missing the promised "backer exclusive box art" instead we got a sleeve with a picture glued on the front that was not even straight or central. There customer support has been non existent during all of this. Utterly atrocious company.

The wonderful 101 campaign has been a scam, sendings are hugely late, wrong and from the states! The site works bad, every time I use it something doesn't work and you lose time for everything

I live in Mexico. In September 2020 I ordered some Hat in Time merch and didn't came here. They give you some "tracking code" that doesn't work outside the US. I had to refund my order and didn't work too. I lost around $45 dollars buying in this webpage. Don't buy if you live outside the US. 1 star. Not recommended.

bought 2 packages that never arrived like 5 months ago! luckily these guys made a refund but they have 0 responsibility for the package