Vicki K.
Quick response to any problem
There was a hiccup with USPS, so I quickly emailed the company. They fixed the problem right away and I received my supports for myself and my husband within a few days. We're wearing them and loving them!

XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vicki K.
There was a hiccup with USPS, so I quickly emailed the company. They fixed the problem right away and I received my supports for myself and my husband within a few days. We're wearing them and loving them!
Linda A.
Quick, helpful response.
Karen S.
Xstance was very quick from the first e mail they offered difference options I could chose from. I chose to send them back for a refund, The thing about that they had me send them to someone who could use them, Which I liked that they would not end up in a land fill. Sending them back cost a lot of money makes me not want to try something new.
Kyle
I had hip and back pain for the longest time, I came across Xstance and for the first time in I don’t know how long I don’t have constant pain. I’m not a guy to say these work on a commercial informing others of the benefits of these insoles but after wearing these for a few days. I would be that guy to say how they changed my life. That’s how I feel about purchasing and wearing these. Such a great buy!
William S.
Product was just what was needed to give me relief for my plantar fasciitis problem Customer service was excellent since I ordered the wrong size Replacement insert was shipped quickly and received a few days after contacting customer service
william M.
I placed a double order by mistake. Emailed them right away. They took care of it quickly. Excellent customer service.
GG
I ended up canceling my order right within hours of my order.Not because of the product. I received an email confirming the cancelation and my card charges were returned. A few days later I received the order. I contacted them and the issue was resolved. Great customer service.
Rick C.
Immediate response and resolution.