XSTANCEReviews of thexstance.com

Prompt service and refunded in a timely manner

I ordered a package from XSTANCE for my daughter. The products were very helpful & customer service was great.

Fit good in my shoe. Good arch support.

I inadvertently mixed up vendors regarding a respective problem regarding billing. Xstance (this vendor) was very understanding and very helpful responding within a day to each of my e-mails. Am now awaiting my ordered merchandise and am hoping to be as satisfied with my order as I was with their customer service.

The inserts for my shoes and my husband’s shoes have worked extremely well. I’m a nurse and in my feet a lot. My husband has RA vast aches and pains and he absolutely says it feels good with inserts!! I would truly recommend trying them out.

I had an issue with my insoles and within 1 hour of emailing customer support, they responded. I sent them pictures of the damage and they sent me new insoles that arrived 2 days later. Great customer service to back their product.

I received a quick response early on the Monday after a holiday weekend which surprised me a lot. The person who emailed me was friendly and helpful.

My right heel and foot hurt so bad I thought I was gonna have to quit my job. I bought the insoles and the rubber things that you put around your ankle I noticed an improvement after 1 day. And after about 4 months my foot feels back to normal again! I'm still wearing the insoles in my work boots and shoes. Thank you so much for your product I'm glad I didn't have to quit my job!!