XSTANCEReviews of thexstance.com

I find that the inserts really helping my heels. Pain. I've tried other things.They haven't worked, but this one seems to be reneving the pain when I walk

After two weeks of somewhat uncomfortable adjustments, the results are superb

Great product at a good price. I liked the money back guarantee, but do plan to keep them. Will most likely order another pair. I would do 5 stars, but the endlessly long videos to get to the checkout and then again after the purchase are really annoying.

Made cheap shoes comfortable

I had to wait for my order to take its sweet time through china. I thought this company was in the US and that it would ship from the US. I’m not happy about waiting 3 weeks for a delivery

The original package never arrived. I reached out and did get an email that the matter would be looked into and never heard back. Eventually in about 3 weeks (last week) a package arrived and I have my foot creme. Thank you.

The customer service representatives offered discounts in an effort to persuade me to keep the insoles after I expressed my desire to return them, citing discomfort with the left insert. I tried the inserts in several pairs of shoes to determine if the issue was with the inserts themselves or the shoes; however, the insert was indeed the problem, even when placed flat on the floor. They suggested I try the inserts for an extended period to allow my feet to adjust. Regrettably, I was unable to use them for more than a few minutes. I am disappointed that they did not work for me.

Rate at which questions were answered. But the style and shape of insoles for men and women should be different. Size 9 womens should be very different than size 9 in mens despite the ability to trim them. Trimming them will compromise the integrity and the support of the insoles. I will need to return the three that I got for myself. The only one I kept was for a man.But I think having to pay postage for a desgn flaw should not fall on the consumer.