Edith Eveon B.
The Writer Tree Book Printing Company
On 11/28/2024, while spending hours searching the internet for book printing companies, including reading an array of customer reviews. As well as, contacting numerous book printing companies seeking to establish an ongoing book reprinting shipment service with a reliable company to ensure I had books on hand to quickly fill and ship orders to customers ordering books from my online bookstore. Three-hours had pasted when suddenly, I received a message stating, “I see you are looking for a book printing company. My company is the best in the business when it comes to quick book printing and cover design service. Click this link so we can talk. I should have known this contact was going to be a scam for several reasons; I never saw any reviews about this company, nor had I ever been tagged by an employee of a company while reading reviews. Because I needed to quickly stock books prior to a new E-Commerce online bookstore being activated on 01/11/2025, which was discussed with Gary Burton and Tom Ingram, both representatives for the beforementioned company email address. Gary swore his company was the best in the business, even better than Amazon do-it-yourself platforms, and ensured me via phone call and written contract that his company could print the 60-paperback books; 10-copies each from six-manuscripts and have them shipped to me within ten-days. As a result, I signed the contract he sent; made the $2000.00 advance payment for this service which was never honored or fulfilled by his company. Therefore, I filed a complaint against this company with Bureau of Consumer Protection, Federal Trade Commission, as well as with my bank. I was forced to find and hire another printer. Resulting in the hiring of a top-notch book printing company staffed by honest, extremely helpful employees whose purpose is to meet the needs of customers as quickly as possible. On 01/23/2025, I hired “On Press Book Printing”, located in New Jersey. As my recurring book printing company. This company printed and shipped 150 copies of my books to me on February 3, 2025. Therefore, my eCommerce Bookstore designers resent my store to its population department on February 11, 2025. Whenever this store is activated On Press Book Printing, and I are ready to sell my books. Bye-the-way, no contract or advance payment was required.
Response from The Writers TreeNov 11, 2025
Hey Edith Eveon Brown, Thank you for sharing your concerns. We take all feedback seriously and want to ensure every client receives the support and services they were promised. Because there are scammers in the market using names similar to our legitimate customers, we are currently verifying your records, as we could not immediately locate your name in our official client list. To assist you properly, we kindly request that you contact us directly. Please reach out to our support team or email us at [[email protected]] so we can: Verify your client details Review your project status Resolve your concerns as quickly as possible We appreciate your cooperation and look forward to helping you. Thank you, The Writer’s Tree Support Team




