CJ
Not a tech support resource
At the beginning, I got decent help but then when I ran into a technical issue following their instructions, they did not respond to my last two emails. In my second to last emai, I was asking for another meeting. There was no response. I got nervous and tried to look up the issue on my own. Im last email I shared some possibilities I looked up as a solution. Again, no reply. As I was on a tight deadline, I found a tech person to help me. My problem with Wired Nomad is that my consultation and payment was for effectively nothing because I couldn’t continue with their proposed solution. It wasn't clear to me that we couldn't do more sessions.
Response from The Wired NomadSep 17, 2024
Hi, we responded to all of your emails. Your last email reply indicated a resolution, so no further communication happened. The issue you were having was related to the GL.iNet hardware, not the server/client VPN setup. If you still need troubleshooting assistance, we'll be happy to help.