The Wig Company Reviews | Read Customer Reviews of thewigcompany.com

The Wig CompanyReviews of thewigcompany.com

4.366 reviews
Accessories
5055 Keller Springs Rd, Suite 300, Dallas, Texas

Call Directions Website

The Wig Company

About The Wig Company

At The Wig Company, we're passionate about helping people look and feel their best. Whether you're shopping due to hair loss, medical hair loss, or simply looking for a new style, we're here to make finding the right hair solution easier.We offer a curated selection of high-quality wigs, toppers, hairpieces, and hair extensions from many of the industry's most trusted brands. Our goal is to provide an exceptional shopping experience backed by knowledgeable support, educational resources, and outstanding customer service.We know that choosing alternative hair can be a personal journey, and our team is committed to providing honest guidance before, during, and after your purchase. From product questions to care tips, we're here to help every step of the way.Your feedback is incredibly important to us. We appreciate every Trustpilot review because it helps us improve and gives future customers confidence when choosing The Wig Company. Thank you for taking the time to share your experience—we're grateful for the opportunity to serve you.

The Wig Company (thewigcompany.com) has 66 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: thewigcompany.com
Website: thewigcompany.com
Category: Accessories
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Accessories, Texas

The Wig Company reviews

66 approved reviews, newest moderated first

Karen T.
Sep 16, 2026
The wig fit great was delivered in a…
The wig fit great was delivered in a good period of time
Report
Donna A.
Sep 16, 2026
I have been a fan of The Flirt number 1 wig for over 30 years
I have been a fan of The wig The Wig Co has been my only go to for at least 30 years. I loved Flirt and always ordered at least three or four at a time. Everything changed when they switched to what they called the new Flirt. 2 much hair heavy and looked like a wig. It did not change for the better. Now Flirt is closing out which leaves me without the color i always ordered. So many good years so disappointed. company
Response from The Wig CompanySep 17, 2026
Donna, We’re so sorry to hear how disappointed you are, especially after being a loyal customer for so many years. We understand how frustrating it is when a longtime favorite like Flirt changes and then becomes discontinued, particularly when you’ve found a style and color that worked so well for you. We truly appreciate you sharing this feedback and will be sure to pass your comments along to our team.
Report
cecelia R.
Sep 16, 2026
Wig Shipment
Wigs arrived in excellent condition and on time.
Report
Brenda F.
Sep 16, 2026
I have been buying the instinct wig for…
I have been buying the instinct wig for the last few years and I just love it. My friends and family can't tell it's a wig. After the death of my 4th child, my hair got so thin and so I thought I would try this wig. So happy that I did. The price is great too.
Report
Lisa L.
Sep 16, 2026
Great products and quick shipping.
Good variety of products and my color red in stock. Good prices and fast shipping and processing.
Report
Peggy S.
Sep 15, 2026
I have repeatedly ordered wig liners in…
I have repeatedly ordered wig liners in brown but the last two oders I received were blonde wig liners. This has happened before but I did not complain because the wig received was correct.
Response from The Wig CompanySep 17, 2026
Peggy, We’re sorry you received the incorrect wig liners with your last two orders. We understand how frustrating this is, especially since it has happened before. Please contact our Client Care Team with your order numbers so we can review the orders and assist with the incorrect liners.
Report
Jennifer C.
Sep 15, 2026
wig that has no hair no returns cancer pt wont touch it!!
are you kidding the wig was a halloween costume. hardly had hair-being a cancer patient you suck and wont return my money plus i had to pay for s/h. you are on notice for the Greater West MI for cancer referral you suck ass
Response from The Wig CompanySep 17, 2026
Jennifer, We’re sorry the wig did not meet your expectations. This particular item was purchased as a Final Sale item, which is clearly noted on the product page prior to purchase. Final Sale items are not eligible for return or refund. We understand this is disappointing and appreciate you sharing your feedback regarding the quality and coverage of the piece.
Report
Janice K.
Sep 15, 2026
The order took way too long and the…
The order took way too long and the quality of the merchandise very poor.
Response from The Wig CompanySep 17, 2026
Janice, We’re sorry to hear that your order took longer than expected and that the quality did not meet your expectations. We understand how disappointing this can be and appreciate you sharing your feedback. Please contact our Client Care Team with your order information so we can review your concerns and assist you.
Report