The Wig Company Reviews | Read Customer Reviews of thewigcompany.com

The Wig CompanyReviews of thewigcompany.com

4.366 reviews
Accessories
5055 Keller Springs Rd, Suite 300, Dallas, Texas

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The Wig Company

About The Wig Company

At The Wig Company, we're passionate about helping people look and feel their best. Whether you're shopping due to hair loss, medical hair loss, or simply looking for a new style, we're here to make finding the right hair solution easier.We offer a curated selection of high-quality wigs, toppers, hairpieces, and hair extensions from many of the industry's most trusted brands. Our goal is to provide an exceptional shopping experience backed by knowledgeable support, educational resources, and outstanding customer service.We know that choosing alternative hair can be a personal journey, and our team is committed to providing honest guidance before, during, and after your purchase. From product questions to care tips, we're here to help every step of the way.Your feedback is incredibly important to us. We appreciate every Trustpilot review because it helps us improve and gives future customers confidence when choosing The Wig Company. Thank you for taking the time to share your experience—we're grateful for the opportunity to serve you.

The Wig Company (thewigcompany.com) has 66 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: thewigcompany.com
Website: thewigcompany.com
Category: Accessories
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Wig Company reviews

Showing 5 reviews with 3 stars · Clear filters

Marie A A.
Oct 20, 2026
I wanted to speak to someone regarding…
I wanted to speak to someone regarding not able to get the Statements Beautiful Choice darkest brunnette is this going to be discontinued all together would like to find a similar style similar price. Thank you
Response from The Wig CompanyOct 21, 2026
Marie, Thank you for sharing your feedback! We understand how disappointing it can be when your favorite style and color are unavailable. We would be happy to look into the availability of Beautiful Choice by Statements and assist you in finding a similar style within your preferred price range. Please contact our Client Care Team at 1-800-581-2001 so we can further assist you. We appreciate your support and look forward to helping you!
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Mary
Sep 26, 2026
Colors and sizes of wigs wanted are not…
Colors and sizes of wigs wanted are not available
Response from The Wig CompanySep 26, 2026
Mary, Thank you for your feedback. We understand how frustrating it can be when the colors and sizes you’re looking for are unavailable. Availability can vary by style, color, and size, and we’re sorry we didn’t have the options you wanted. We appreciate you shopping with us and hope to have more choices available for you in the future.
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Richard T.
Sep 17, 2026
You overcharge for shipping!
You overcharge for shipping!
Response from The Wig CompanySep 21, 2026
Richard, We are sorry to hear that you were disappointed with the shipping cost. We offer several shipping options at checkout, including free standard shipping on qualifying orders. We appreciate your feedback and will be sure to share it with our team.
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Donna A.
Sep 16, 2026
I have been a fan of The Flirt number 1 wig for over 30 years
I have been a fan of The wig The Wig Co has been my only go to for at least 30 years. I loved Flirt and always ordered at least three or four at a time. Everything changed when they switched to what they called the new Flirt. 2 much hair heavy and looked like a wig. It did not change for the better. Now Flirt is closing out which leaves me without the color i always ordered. So many good years so disappointed. company
Response from The Wig CompanySep 17, 2026
Donna, We’re so sorry to hear how disappointed you are, especially after being a loyal customer for so many years. We understand how frustrating it is when a longtime favorite like Flirt changes and then becomes discontinued, particularly when you’ve found a style and color that worked so well for you. We truly appreciate you sharing this feedback and will be sure to pass your comments along to our team.
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Andrea
Sep 12, 2026
Phone number trouble checking out
I keep trying to make a purchase and being unable to do so, my phone in s a landline and is refushing to take, NO cell phone. So what do I do ? Andrea
Response from The Wig CompanySep 15, 2026
Andrea, We’re sorry you’re having trouble completing your purchase. If the website is not accepting your landline number, please give our Client Care Team a call at 1-800-581-2001. We’ll be happy to assist you with placing your order over the phone.
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