Jean Ross A.
Poor Customer Service
I ordered 8 Christmas pajama sets. My order arrive and was missing 2 sets of 2XL. There was no packing slip with the order. Online it did show that they were all sent. I have called numerous times, having to always leave a message. I have yet to receive a return call or any kind of response. It lists 2 numbers, one is disconnected. I’m hoping that this will be resolved soon… but I feel that it may not.
Response from The Whole Sale T-shirtsOct 28, 2024
Dear Jean, We are so sorry to hear about this experience with your recent order! We sincerely apologize for the missing pajamas and the lack of communication. We've checked our records and haven't received any calls matching your description, so we're double-checking our phone system to ensure everything is working correctly. Our customer support team will be reaching out to you directly very soon to make things right. Please don't worry, we'll resend the missing 2XL pajamas immediately once we confirm the details with you. We appreciate your patience and understanding. Best regards, Customer Support Team



