ClosedReviews of theweightlosscenter.com

Terrible customer service and business practices!!!

From day one this experience has gone so smoothly. I took a chance on The Weight Loss Center and I would do it again. I already recommended my best friend. Lost so far 23lbs. Don’t hesitate just go for it.

Super easy and fast shipping!

This is to inform others of the unethical business practices of The Weight Loss Center. This company is based online and claims to sell weight loss medications that are prepared by a compounding pharmacy and sent by mail to your home. I purchased a six month program for The Weight Loss Center, on November 20, 2023 using Affirm as the financing company. This program was for a six month supply, with a total cost of $999. This company was paid the total cost of this program upfront. I spoke to a man who identified himself as Doctor Oscar. He spoke to me over the phone, to set up my correct dosage of 2.5 mg/ml strength Semaglutide. He told me that he would set me up to receive my medication by mail. He also told me if I had any questions that I could call or text him and that I could use the Weight Loss Center Patient Portal. I received the first vial of medication dated 11/28/23, in December of 2023. I had questions regarding the dosing and administration of this medication. I started reaching out to Oscar by phone and text on January 13, 2023 so that he could clarify the dosing for me. He never responded to any of my communications. I also reached out to a Service manager named Elizabeth on January 15, 2023, after trying their 1(800) number to no avail. Shortly after this the 1(800) number was disconnected and deleted from the Weight Loss Center website. I never received a response from her either. I have only received generic automated emails, but never have received a response from an actual person to assist me with important questions to safely administer the medication. I then reached out to Affirm the financing company to request their assistance in filing a formal dispute on January 16, 2023 after failing to receive a response from the above-mentioned individuals from the Weight Loss Center. Affirm allegedly conducted an investigation on the Weight Loss Center, with the evidence of my texts, email communications and reviews sent from Trust Pilot confirming the same experience being shared by other people just as myself that have fallen prey to this fraudulent company. Even though I explained to several customer service agents from Affirm that I have not received all of the medication that I have purchased in this six month program because I have received no response from actual humans, they actually had the audacity to rule in favor of this unscrupulous merchant just because they sent the tracking number for 1 out of 6 vials that I have paid for in advance. Why should a customer have to be on the hook for a $999 dollar program that only has sent me 1 out of 6 vials of medication. Up to date I have been obligated to pay $666 out of $999, with no help or assistance in getting my money back or cancellation of the purchase of this fraudulent “weight loss program”. I urgently request that you launch an investigation into this company and hold them accountable to everyone that has been defrauded.

Everything was so easy and the service and communication was very transparent

I was sent a lower dosage than i requested.

Super easy to order and receive my order. Only took 3 days from ordering to receiving. The AI chat portal has helped me create exercise plans based on my personal feedback. Wow i love it! Especially love the fact its only $55 per month with Affirm.

Scam they took my money from October 2023 - May 2024 and I didn't get any products almost $2000 and they won't refund me and I can't get in contact with nobody they are a scam‼️‼️‼️‼️