Ashton A.
In the beginning it was a great…
In the beginning it was a great experience, they were in constant touch with me regarding getting started. After about a week or so, customer service started lacking. Examples: I would send VERY detailed instructions on what to put where and exactly what changes needed to be made, I would get the mock up and half the stuff I asked for was done, kept having to get in touch with them and ask for the same changes/additions over and over again; Also, I kept having to reach out to see where we were on the site updates instead of them letting me know. I feel I shouldn't have had to keep reaching out to them. Also, the social media integration plug in was presented like it was included in what we paid, come to find out it was not, all charges or anything that will be extra should've been told to me up front. It was quite an aggravating experience. I will not be using this company again.




