Matteo
Experience
The people who write bad reviews are usually the ones who aren’t doing the right thing when they are here. I’ve learned so much about myself and my addiction since being here. I am truly grateful I found the watershed
The Watershed is listed under Hospital & Emergency in West Palm Beach.
The Watershed (thewatershed.com) has 54 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Matteo
The people who write bad reviews are usually the ones who aren’t doing the right thing when they are here. I’ve learned so much about myself and my addiction since being here. I am truly grateful I found the watershed
Jamie
Saved my life! I was hesitant about traveling to Florida for treatment and leaving behind my family and friends, but it was the best decision I ever made.
Shane
I used live chat because I only have a lifeline cell phone. The chat person,Jacob,was friendly until I told him I only have Medicaid,then he gave me information for a govt site I had already been to,when I tried to reply for more help,I was cut off from the chat abruptly. Can't call them because my lifeline cell isn't working. Tried over and over to start new chat session..it won't let me,keeps saying to call the phone number. If I had insurance maybe they will let me chat and get help,I'm lost for now.
Response from The WatershedJun 14, 2017
Hi Shane! I sincerely apologize if you were cut off from your web chat, and appreciate you letting us know! We have been experiencing internet connectivity issues today, and you are not the first to have had this issue where the chat closed prematurely. If you can, give us a call at 800-262-4886, and one of our Resource Specialists can assist you with finding a facility that will accept Medicaid near you. If you aren't able to call, please try our web chat again, or private message us on Facebook. Thank you! -Beth
Debbie W.
My experience at The Watershed was wonderful. I owe my life to them. The educational classes were paramount...they taught me the reasons of why I drink and other life's problems. They are really loving, caring people. I like how all of the staff is in recovery so they know what you're feeling. I would definitely recommend The Watershed to anybody who has a problem and wants to get clean and sober. I was tired of my life and hurting myself all the time, so it was a God-send for me.
Alumni
Attractive, Comfortable Facility... Enhanced Programming... Outdoor Courtyards & Fitness... Nutritious Meals & Snacks... Caring, Compassionate Personnel... Computer-Based Recovery Tools... Extensive Community Outreach... Family Involvement...
Alumni
Dear Watershed and staff, I have brought to your attention innumerable times the fact that your facility is overwhelmed by drug use and AWOLs. I talked to my Therapist there, and he told me that Watershed has a strict three AWOL limit. I responded by saying "you have a three permission slip rule." You also do not enforce your rules. A patient who was there and who I will call C AWOLed at least six times. Why was he not thrown out? A rule without enforcement is no rule at all. My Therapist said C had to endure a harsh discussion with all of the Therapists as a punishment. I have had more stressful days at work. Let's talk about drug use. Whose idea was it to place addicts in run-down apartments next to known drug dealers? Are you incompetent morons? You get the outcomes you have prepared for yourself. So many people were on drugs at Quantum that I simply stopped talking to them. I can describe your program in two words "negligence" and "stupidity." Do you understand what you are doing? There are some positive aspects of the Watershed program. Your staff is nice and supportive, you got me clean, and the facility gave me a chance to recover. One other matter from the apartments, Barry is unprofessional and should be fired. He walked into my apartment and farted four times while I was doing homework from the Therapist. He also accused me of being drunk, which I was not, and me and my roommate both took breathalyzers and drug tests. The tests were not the issue, I knew I'd pass, it was his conduct. It was so unprofessional that I stopped talking altogether.
Alumni
Detox all the way top iop is good bit once you get to the watersheads halfway it's like a massive s*** storm the apts are terrible the landlord Bobby is a total sum bag. You could owe 150 in rent and he will come up to you and say thats worng you owe 500 even if you have all your receipts then tell you be out by 5am
Alumni aaron C.
was a very comfortable i didnt feel horrible and was able to learn the tools to keep me sober. I would send a family member or a child to the watershed if one of them needed help.