Chris L.
It looks like they have disappeared
It looks like they have disappeared. Their website cannot be found and we are awaiting a delivery.
The Watershed is listed under Hospital & Emergency in West Palm Beach.
The Watershed (thewatershed.com) has 54 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Chris L.
It looks like they have disappeared. Their website cannot be found and we are awaiting a delivery.
Andrew W.
My Watershed experience was appalling. Unprofessional, lack of evisdence base, dishonest - I was told that I would have access to psychologists / psychiatrists ... which was a key to why I 'signed up'! But the only access they gave me was a GP, which I already had access to before I committed to living with 10 people in bunk beds in a surburban house. There are so many people and so many organisations that care more for you than this one ... please seek alternatives.
Dad
The Watershed bled me dry. They told me that I could pay out of pocket till my insurance kicked in and once my insurance kicked in I would get my money back. 6 years later I have not received the dime. I spoke with the representatives at Watershed for countless hours and my insurance company. So I say watershed is only there to bleed you out of all your money and Molina Healthcare of Texas is right up there with them. If I could give them zero stars on this review I would. On top of that their treatment is ridiculous they let people leave and go out and get high and then come back as long as they are back at a certain time they consider it okay. I personally observed this while visiting a patient at their Clear Lake Texas location. Thanks for nothing Watershed! save your money and your breath -DONT TRY WATeERSHED!!!!
Johanna K.
Was refused service as only had cash to pay with. It is legal tender. Seem the Watershed doesn't keep to it own policy of all inclusiveness by discriminating against individuals who have cash.
Shane
I used live chat because I only have a lifeline cell phone. The chat person,Jacob,was friendly until I told him I only have Medicaid,then he gave me information for a govt site I had already been to,when I tried to reply for more help,I was cut off from the chat abruptly. Can't call them because my lifeline cell isn't working. Tried over and over to start new chat session..it won't let me,keeps saying to call the phone number. If I had insurance maybe they will let me chat and get help,I'm lost for now.
Response from The WatershedJun 14, 2017
Hi Shane! I sincerely apologize if you were cut off from your web chat, and appreciate you letting us know! We have been experiencing internet connectivity issues today, and you are not the first to have had this issue where the chat closed prematurely. If you can, give us a call at 800-262-4886, and one of our Resource Specialists can assist you with finding a facility that will accept Medicaid near you. If you aren't able to call, please try our web chat again, or private message us on Facebook. Thank you! -Beth