Palau B.
Highly professional and cordial
Highly professional and cordial. This is a good seller.
Response from The Watch OutletAug 10, 2023
We appreciate your feedback and are delighted to know that you're happy with your purchases

Founded on a single premise – to provide quality watches to all.When we founded The Watch Outlet, we had a dream. A dream to bring luxury watches to people who had only dreamed of affording them. With extensive industry contacts, we began to source and sell luxury watches worldwide.It’s been quite a few years since then. And we’ve sold quite a few watches. But our mission remains the same.We sell highly discounted brand name watches, Some of the companies we sell: Breilting, Cartier, Graham, Hublot, Jaeger LeCoultre, Omega, Oris, Panerai, Tudor, Ulysse Nardin, Zenith and much more!
The Watch Outlet (thewatchoutlet.shop) has 104 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Palau B.
Highly professional and cordial. This is a good seller.
Response from The Watch OutletAug 10, 2023
We appreciate your feedback and are delighted to know that you're happy with your purchases
Gilberto T.
Excellent service and great watches. Buy with confidence.
Response from The Watch OutletAug 10, 2023
We're so glad you enjoyed your purchases! Your satisfaction is our top priority.
Bruce G.
The prices , the level of the quality of the merchandise, and the knowledgeable staff can’t be beat . Very happy with the watch outlet
Response from The Watch OutletAug 10, 2023
We're glad to have been a part of your positive experience. Thank you for choosing us!
Keith E.
I have purchased and traded watches over the years through many different dealers. I made my first watch purchase from The Watch Outlet about a year and a half ago, and have now recently made two different trades with them. It has been such a pleasurable experience each time I have dealt with The Watch Outlet! Mark is always very courteous and knowledgeable, and he makes the experience so easy and enjoyable each time. I definitely will be dealing with The Watch Outlet from now on, and I would highly recommend them to anyone looking to purchase or trade watches. Give them a chance and you will see what a great experience it is to do business with The Watch Outlet!
Response from The Watch OutletAug 10, 2023
We are absolutely delighted to read your positive review! It brings us great joy to know that you enjoyed your purchases (& trades) and had a positive experience with us. Your kind words motivate us to continue delivering exceptional watches to our valued customers like you. Thank you for choosing us and for taking the time to share your feedback. We truly appreciate it.
Michel E.
Leaving my review here as Chrono24 only allows reviews the first 30 days after purchase. Was sold a watch as store display in mint condition with box & warranty card. Sent watch to Longines for evaluation. As per their report "The case shows signs of scratches and/or dents". Also, box is quite worn ( &soft hing torn) and definitely would not be original box as watches are only put in a new box once sold. Finally, warranty card date of purchase not inscribed & did not come with this watch (as per ser no./ original selling AD). My first & last experience buying through Chrono24.
Response from The Watch OutletAug 8, 2023
Dear Michal Ewert, Thank you very much for your purchase. We were unaware that you had any concerns or dissatisfaction with your watch. Your satisfaction is our priority. Our listing on Chrono24 stated, " This store display is in great condition, as depicted in the actual watch images featured in the listing." We stand by this. Your review is the first we heard of "The case shows signs of scratches and/or dents" - the watch was in great condition when we shipped it to you, and you never made mention of any of these flaws. (You reached out after receiving the watch to understand better the provenance of the timepiece, which we immediately answered to your apparent satisfaction.)
Eve
I can't say enough positive things about my experience shopping at The Watch Outlet. Mark has been above and beyond helpful, attentive & patient! I returned the first watch because it was too small (an Ebel watch) and I was refunded right away. The second watched I purchased (Baume & Mercier) is perfect for me - I couldn’t be happier with it! Both watches look new and I would never have been able to tell that they were store models. I have no question that The Watch Outlet has ethical business practices and by far the lowest prices I’ve seen. I would not hesitate to make another purchase with them and I highly recommend them!
Response from The Watch OutletAug 10, 2023
Thank you so much for your glowing review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's truly rewarding to know that you would purchase from us again. We appreciate you and your business and look forward to collecting more watches in the future.
Matt
Great experience buying from The Watch Outlet. I traded in a watch on another piece, and ran into an issue once I received the watch (that was absolutely no fault of The Watch Outlet). They went above and beyond to make everything right, and ultimately I chose to purchase a different piece from them instead. At all times they were patient, helpful, and professional. I will absolutely purchase from The Watch Outlet again in the future.
Response from The Watch OutletAug 10, 2023
Your satisfaction is our ultimate goal, and we're thrilled to have achieved it. Thank you for your review.
karen C.
This is the third Rolex I've bought, first experience with Watch Outlet and by far the BEST experience yet. Mark is the ideal salesperson, informative but not pushy, courteous yet relaxed. The watch was in PERFECT condition, not a scratch or flaw that I could find. I've been watching this model for a while at various dealers and the price I got at Watch Outlet beat the competition by a couple hundred $$. As far as I'm concerned, they have my business for life.
Response from The Watch OutletAug 10, 2023
Your review put a smile on our faces. We're grateful for your kind words.