Michel E.
Beware of false representations
Leaving my review here as Chrono24 only allows reviews the first 30 days after purchase. Was sold a watch as store display in mint condition with box & warranty card. Sent watch to Longines for evaluation. As per their report "The case shows signs of scratches and/or dents". Also, box is quite worn ( &soft hing torn) and definitely would not be original box as watches are only put in a new box once sold. Finally, warranty card date of purchase not inscribed & did not come with this watch (as per ser no./ original selling AD). My first & last experience buying through Chrono24.
Response from The Watch OutletAug 8, 2023
Dear Michal Ewert, Thank you very much for your purchase. We were unaware that you had any concerns or dissatisfaction with your watch. Your satisfaction is our priority. Our listing on Chrono24 stated, " This store display is in great condition, as depicted in the actual watch images featured in the listing." We stand by this. Your review is the first we heard of "The case shows signs of scratches and/or dents" - the watch was in great condition when we shipped it to you, and you never made mention of any of these flaws. (You reached out after receiving the watch to understand better the provenance of the timepiece, which we immediately answered to your apparent satisfaction.)




