Bradley M.
The rod is great, the service sucked.
The rod is great, absolutely love it and have been debating getting one for some time now. However, the customer support was horrible. I ordered the almost 3 weeks out and was going to use it on a big trip, but got an email from an employee at Wade Co informing me that the rod was out of stock several days after the order was made. I understand COVID is making stuff slower but that was slow, then I was offered to try a different rod or cancel mine, but nobody responded to my email for several days again, then I had to send a follow up email to get any response just to get a one sentence reply with no apologies at all. I expected better from Wade Co and now all I can say is that they offer good rods with horrible customer Service.