The Stash ShackReviews of thestashshack.com

DO NOT BUY FROM HERE! They did not ship my item at a reasonable time. Shipping is already long enough with 5-7 days delivery time for them to waste a whole day for shipping. I emailed them to cancel order and refund me my money, then they decided to ship out item. I ordered elsewhere and they shipped out immediately! I read some reviews afterwards and see that many others have encountered the same issue.

AWFUL ORDER # 16737 new UPDATE NOVEMBER 2- 2023 **** this people dont bother to answer any emails still. very nerve wracking. after they take your money ull never hear from them again. its as if they hide. STAY AWAY FROM THIS PEOPLE. i HAVE NOT received the refund or the items paid for. ofcourse they still dont reply ONE SINGLE EMAIL. i repeat stay away from these people. When i placed my order i got included some other fee for some aditional "tracking service " for 6.95$.. you really cant see this addition to your order until you already paid... the text is more dimmed , is different from the regular format on the form... its "ON" by default... so they assume everyone wants it apparently... so once i noticed this unnwanted charge i wrote them letting them know... so they cancel my complete order with a refund ( that i havent recived yet) ... so i dont get why they didnt just refunded the problem amount... the 6.95$ , this seems to me like some "payback or revenge"... im not sure.. i told them "pls i wanna leave you guys a good review on trustpilot"... they seemed not to care so far. the full refund said something about "they think is fraud" which is silly nonsense... i dont know if thats what they had to do to refund this silly 6.95$ fee and thats why they have done it... but i will try again and i know i will make triple sure that damn fee is not included on the final bill. that fee to me feels unthical and sneaky. if these guys think there is "some fraud" they can wait a couple days to see if anyone actually complains about "fraud" or reports something, THIS IS TOTAL NONSENSE, why would i demand a 6.95$ refund if "its fraud"...? i wouldnt care about it right?... its just plain silly. This seems like a "retribution move" for asking this unwanted fee to be removed. lets hope not. ill try it again and ill be watching closely how they behave and ill edit and or ammend my review if warranted. but it does drive you crazy how they dont reply sooner during weekdays office hours.. seems like they wake up at noon late... and they only seem to work 2 hours or so. cant they pay a fulltimer CS agent.. how long does it take to reply an email... specially with basic questios.. not more thatn 3 minutes.

Item was told to be shipped out but the tracking still says it’s not shipped yet they don’t respond to email phone calls or live chats make it feel like they are just taking my money and running off

I never received my item and contacted them multiple times. They are not replying to my emails on purpose.

Bought the puffco Peak Pro it came in broken spent almost $600 very unhappy won't be buying from this company again

Received the product and had damage. I tried to contact them and was never responded to. Got tired of waiting for a response and reached out to eyece which will charge me to replace it. Should have just bought from the official site the deal here is looking like it's Costing me more

Haven’t gotten any reply from live chat or Facebook messenger it’s been 5 days starting to think this is a scam

SS sells garbage. If you write an honest review they delete it or edit the review to their liking. I returned a broken item and they sent the same broken unit back to me. I requested my money back twice to no avail. BUYER BEWARE!