Michael E.
You won’t accept a return and process a…
Scam company. Refuses to begin the returns process saying that they don’t accept returns on sale items. Items are permanently on sale so how can anyone ever return anything. AVOID!

The Sofa Cover House makes it easy to give a sofa, armchair, chair or sofa bed a new look without replacing it. We sell stretch sofa covers, EasyCover sofa covers with a non-slip underside, water-repellent jacquard covers, sofa cushion covers, sofa throws and chair covers, in a wide range of colours and fabrics, from plain greys and neutrals to velvet, chenille, fleece, faux fur and faux leather.Finding the right size matters more than anything, so our website explains how to measure your sofa, arms included, and a short three-question guide recommends the right cover. You can also email us a photo of your sofa and its measurements before you order: we will tell you which model and size to choose. Our stretch sofa covers come with foam tuck-in sticks, and fitting takes about 2 minutes, without tools.Orders are dispatched within 24 working hours and delivered by tracked delivery in 3 to 8 working days to the United Kingdom, Ireland, Jersey, Guernsey and the Isle of Man. Delivery is free on orders of £49 or more, and orders of £85 or more include 2 free cushion covers. Every order is covered by our 30-day money-back guarantee.Our customer service team replies 7 days a week, within one working day, at [email protected]. We read every review on this page and reply to them: your feedback helps us improve our covers, our advice and our service.
The Sofa Cover House (thesofacoverhouse.com) has 364 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Michael E.
Scam company. Refuses to begin the returns process saying that they don’t accept returns on sale items. Items are permanently on sale so how can anyone ever return anything. AVOID!
Joanne C.
Well i sent you an email and you've never responded
steve
Very disappointed , on receipt of purchase the sofa over has the words “Antlers” printed all over it, definitely not as shown in the photos when ordering.
Lorna H.
DO NOT BUY. I have an elderly dog who is on water tablets therefore prone to accidents. I bought 2 covers which stated they are 100% waterproof. They are not, they soak straight through to the sofa. I've contacted customer service but no luck yet. I'm hoping I'll get a refund from my credit card.
J O.
Only one item sent. Doesn’t say on the plastic covering if it’s the sofa or armchair covers so I have opened it yet. Tried to contact you but no reply. Very disappointed!
Margaret
It was terrible quality
Hannah H.
I’ve ordered from you. You’ve taken my money. I’ve had no order confirmation and when I’ve chased you up he no response. I’ve raised the matter with my bank and you will be hearing from them shortly
Taryn S.
I ordered two items worth £70 total. The items never arrived and I never received any delivery updates. When I replied to my ‘order confirmation email’ to check the order status (which, in the email, it says to do if you have any questions), they replied saying they can’t find my order… I followed up twice, giving screenshots of my order confirmation, order number, etc, and they just stopped answering my emails.