Lisa
Worst customer service
Worst customer service! My debit card number was stolen and over $200 was used on Slide Quest. I contacted the company for assistance and their customer service person kept acting like they didn't understand what I was asking and stopped responding to my requests! Be careful!!
Response from SlidequestFeb 14, 2023
Hi Lisa, We are so sorry for the inconvenience that this has caused you. Our customer support specialist needs a proof of your transaction for us to check on any orders that is placed on the system. Also, if your card was stolen, we will not be able to trace that so you need to contact your bank and have them do the necessary steps to freeze any purchase or orders that the person will do. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that your feedback is valued. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager