thesensoryjoy.coReviews of thesensoryjoy.co

I still haven't received my order

We ordered these December 3rd and it’s the 17th and they still have not shipped. I have wrote two emails to customer support with no response. There is no phone number to be found to contact the company. I am rating a 1 for poor customer service and extremely slow delivery if even it will be delivered. It did say when I ordered it would be delivered by Christmas.

Made an order then the next day got an email saying my order was cancelled but I did not cancel it. I sent an email and another inquiry through the web contact form and am yet to have anyone contact me about it. I still want what I ordered however it seems you do not want my business.

I have received 2 reviews of my experience but have not got my shipment yet to review .

They keep sending me emails to review but I haven’t received the product yet. It’s been three weeks.

Terrible customer service. Reached out multiple Times with no response.

Missing items from my order. Sent message to company still have responded to help me fix it.

I bought our son the earmuffs in the size range 0-5 but his head was too big for them. He just turned 4. The return process was easy and I was able to order the next size range on the same day.