ThermosReviews of thermos.com

If I could give Thermos a minus star rating I would. After purchasing 4 Thermos flasks from Sainsbury’s and after 18months, 3 of them leaked between the outer casing and the flask despite ONLY EVER being washed by hand and never left to soak or in a dishwasher water got in between these two layers. Unfortunately I didn’t keep my receipt do both Sainsbury and Thermos refused to do anything to help. VERY POOR LEVEL OF CUSTOMER SERVICE AND RECOMMENDATIONS.

I have owned many Thermos products. They have excellent designs. Unfortunately, most Thermos products lose their vacuum quickly and don't function anymore. Even more unfortunately, Thermos is completely incommunicado with their customers. They have never responded to my several queries. Stanley is better. Their products last seemingly forever, and when one didn't, they responded immediately and replaced it. I no longer buy Thermos products. I recommend to others to avoid them too.

WARNING about Thermos travel mugs. A few months ago my boyfriend was mowing the lawn with his riding lawn mower, and had Coke in his Thermos travel mug. He heard an explosion, and stopped the mower. The screw on lid to his travel mug exploded off, landing about 6 ft. away. I left a warning review on their website. A customer service agent called me. She said rudely, that it was his fault, because the movement of the lawn mower caused the carbonation to expand the mug. She sent me a new lid. Today his travel mug was filled with Coke, on the kitchen counter. He went outside. I heard an explosion and 2 loud bangs from the kitchen. The new lid had exploded off the Thermos mug, slammed into something, and loudly slammed onto the floor. This happened with the Thermos mug sitting still. If someone had been near the mug, they could have been seriously injured. The Thermos Company should have designed the mug to handle carbonated beverages. I know these are not two isolated incidents.

Chinese crap products without an existing custom service. Better of with Stanley!

Achat d'une gourde thermos 1L qui fuit après le premier remplissage et un mug qui a de l'eau à l'intérieur des parois au bout de 3 jours ... la marque propose vraiment des mauvais produits N'achetez pas cette marque

Have had a couple of 500ml Thermos bottles. Been quite happy with the while they worked. Unfortunately that's not long. The open/close mechanism (type with a red lever for opening the seal inside) in the cap fails - leaving the bottle leaking. This is in two generations of bottles - so it's unfortunately not a single engineering blunder. And the caps are glued or welded so they can not be fixed! New caps (probably of the same "quality") seemingly _are_ available at a little short of the price of a new bottle... (Thermos/Alfi support only directs me to a retailer on Amazon!) The possible availability is a good thing - but in essence, I consider the product to be "built for the dumpster" - a principle I do NOT want to support!

Received scratched flask.