Mark A.
Promised "30 day hassle free return" is a lie
Website promised "30 day hassle free" returns. It has now taken multiple emails, many of which were ignored, to try and request one. First they requested "pictures and videos" of the unit. (??) Then, responses like this "we hope that you do not return it, we will not be able to resell it after you return it, which will be a great loss." First they said I would be responsible for shipping. Fine. THEN they said I'd be charged for "product depreciation," claiming that's according to their 'return policy," something they have not been able to share with me. STILL they have sent no information on where to send the unit. Definitely NOT "hassle free"