Thermaltake TechnologyReviews of thermaltake.com

War beim stand auf der Gamescom, die waren da total unhöflich, wurde direkt weggeschickt, mit einem angeekelten Gesichtsausdruck als würde man irgendein Ungeziefer vernichten, und mir wurde nicht mal gesagt warum

Thermaltake sold me a faulty part for my supercomputer and the entire experience has been nothing short of unacceptable. This part has malfunctioned since the day I bought it and trying to use the manufacturer warranty has turned into a complete joke. They expect me to pay one hundred dollars in labor, seventy five dollars in shipping, and deal with a full month of downtime for a two hundred dollar part. Every single part of that is absurd. A warranty should solve a problem, not create a more expensive one. I should not have to pay more than the value of the part just to get a replacement. I should not have to tear apart my entire system and lose weeks of productivity. I should not have to jump through hoops because Thermaltake cannot produce reliable hardware. Thermaltake has also ignored me after I called out how unacceptable their warranty terms are. They responded quickly at first, but the moment I pointed out the ridiculous costs and downtime, communication stopped completely. No updates. No follow up. No attempt to resolve anything. Just silence. If Thermaltake is going to sell parts that fail immediately and then make customers pay more than the part is worth to fix their mistakes, they should not be selling high end components at all. Completely unacceptable experience from start to finish. I will not be purchasing Thermaltake products again.

Sowohl Maus als auch Tastatur oftmals nicht funktionsfähig... Bei der Tastatur haben schon seit dem Kauf mehrere Tasten immer wieder nicht funktioniert und bei der Maus hängt das Scrollrad immer wieder und sie entverbindet sich vom PC obwohl sie mit Kabel verbunden ist. PC Zubehör von dieser Marke ist meiner Meinung nach absolut nicht zu empfehlen und macht nur Probleme.

waste of time in any case , and avoid it at all cost. I bought a pc case and did not have time to set it up. Finally, set it up after a couple months , it was a defective sale .

Seit Jahren Theater mit dem Controller für die bunten LED Lüfter! Nun war ich sogar bereit mir ein neues Modell und versuchte den Support über das Kontaktformular zu erreichen. Keine Chance das Formular endet in einer Fehlermeldung. Also habe ich dem Verein eine E-Mail geschrieben. Eine Antwort habe ich nicht erhalten. Bedeutet Thermaltake hat es nicht nötig sich um Kundenbelange zu kümmern. Sieht man ja hier auch an den Bewertungen. Nun dann sind die nächsten Lüfter eben aus China zum Bruchteil des Preises von Thermaltake !

Doesn't sell replacement parts. What a shame.

Twenty minutes just trying to contact a rep. They don't answer their phones, I guess. I wouldn't advise anybody to buy things from this company.

could be the worst ever expierence i had with customer care .. they dont reply .. at all i bought high-end PSU THERMALTAKE GF3 1650 For my 4090 PC .. It worked flawlessly for one year and half then broke and stopped working although it has 10 years warranty cover .. contacted them several times .. no response at all .. and not even a message confirming that they get my emails even ... two weeks now .. 5 messages each week .. still no replies at all .. avoid at all cost if you want to have you warranties done right