Thermaltake TechnologyReviews of thermaltake.com

bought a $300 platinum 80+ power supply off them and it came with a loud squealing noise whenever it turned on, recently caused my $1200 graphics card to start having coil whine and my mobo is also really damaged by the power supply. Basically I can hear the noise from a room away and its very high pitched. Whole $5000 PC has been affected by this terrible power supply and their support doesn't care. Don't buy off them

købte et sprit nyt Thermaltake Level 20 MT ARGB - Midi Tower gennem Compumail.dk. Jeg får det hjem og får samlet min nye computer, ved første opstart smelter ledninger til det indbyggede RBG lys. skriver med det samme ind til Compumail.dk, og de skriver at det skal sendes ind og det vil være en behandlings tid på ca 4-5uger, som er Thermaltake's procedure. vælger så at skrive direkte til Thermaltake, for jeg mener ikke det kan være rigtig at et sprit nyt kabinet skal smelte ledninger ( og nej det kan ikke samles forkert), så der må jo tydligvis være en fabriksfejl. Men jeg hører ikke noget fra dem når jeg skriver direkte til deres support mail eller når jeg udfylder der onlineformular!! så alt i alt et SKOD produkt og firma, der åbenbart ikke gider at udvise kundeservice!

I thought I was buying from a reputable company when I placed an order from them clearly that trust was misplaced. Attempted to call support just got sent to a voicemail. Spent nearly double the shipping on my item expecting it to arrive by a set day. Three days later the package is still sitting in their warehouse because they cant seem to get it to ups. Why pay for 1 day shipping if they dont GIVE THE SHIPPING COMPANY THE BOX! Really if I would have known this before I ordered I wouldnt have paid so much more for shipping and would have gone ground clearly would have been the same speed.

Bought a power supply, not even 24 hours later it caught fire to my computer! Customer service wants you to climb Mount Everest just to compensate the damaged parts, NOT WORTH BUYING!! (Everything was hooked up correctly, the temperature was 29 degrees Celsius / 88 degrees F) Ran just fine for a few hours then caught fire. They should add a free fire extinguisher with the purchase of the power supply

Tried buying replacement screws for the hinge on the glass door on the side. They sent me a warranty form to fill out for replacements. I emailed back saying I did not have the proof of purchase they were requesting because it was a gift. They did not reply to 3 emails after that, or two phone calls which required a voicemail for callback. I'll not be buying anything else from this company!

Purchased their Gaming Chair; had queries about its spare parts availability, but my email to support got no reply at all. Their support/after sales service is non-existent; does not care to reply customer mails. No worth buying stuffs from Thermaltake!

Servizio assistenza clienti inesistente, non rispondono a e-mail e non posso far valere la garanzia.Assemblo pc ed usavo componenti Thermaltake ma dopo questa esperienza cambierò produttore.

worst support and customer services ever