The Return CompanyThe Return Company is an online marketplace where you will find incredible offers from some of the best furniture brands (Up to 70% OFF) on recently returned open-box furniture in all major cities across the United States. Enjoy fast and free delivery in your city.By shopping locally, you help reduce CO2 emissions by up to 95%. For us, it's all about providing exceptional customer care, sharing beautiful designs, and promoting a more sustainable planet.Find a new favorite piece or refresh your entire home with a makeover!
The Return Company (thereturncompany.com) has 69 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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L P.
Extremely frustrating vendor to deal with once you have purchased an item. Very vague and non-responsive in providing delivery dates. They do not correspond other than text and email which they don't respond to. I will absolutely not do business with them in the future. In response to your update. You have absolutely not replied to every text and email. The ones you have replied to have taken days for a response.
Jonathan N.
Not a trustworthy company would not recommend they are use of third party delivery that don’t fulfill obligations and they don’t have phone support super sketch
Response from The Return CompanyMar 3, 2023
We take feedback from all our clients very seriously, and we take the time to explain our business model of reselling items with huge discounts in specific cities with local delivery, WE DO NOT HAVE YOU as a registered client that we actually did business with, but we would be happy to chat if you have questions, our customer service team always gets back to queries via [email protected]; [email protected] and our google voice chat 980-288-4688 - Have a nice day!
Jennifer B.
Terrible shipping time, and the furniture are in the same city. Furnitures from other states delivered already and its being 2 weeks.
Response from The Return CompanyDec 13, 2022
Dear Jennifer, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our standard delivery time as stated and confirmed when you place an order is between 12-15 business days. We are transparent on this information and we don’t offer next-day or 2-day delivery Your feedback was received on day 8th and your delivery appointment is already in progress well within our standard delivery time. We have already reached out to you directly to clarify any further concerns and waiting to deliver your items.
