Rebecca P.
Grossly deceptive advertising; NOT "natural" eye drops.
This company practices deceptive marketing. All of their supposedly "natural" eye drops are preserved with benzalkonium chloride, which is well known to cause or exacerbate dry eye with frequent exposure. Very few legitimate artificial tear type products are preserved with BAK anymore because of the known risks to the cornea. Yet this company states in their marketing materials that the products contain "no harsh chemicals", have "no side effects", and are "contact lens friendly". This company also makes many medical claims for their products that are not allowed by the FDA for anything except approved prescription drugs. Buyer beware. Talk to your eye doctor about whether BAK-preserved eye drops are safe for long term daily use.
Response from The Relief Products®Apr 19, 2023
Hello Rebecca, We appreciate your honest feedback. Our products are made using 100% natural active ingredients and do contain 0.02% benzalkonium chloride, which is the most commonly used preservative for OTC and RX eye drops. We do not market our eye drops as artificial tears, nor do we make any medical claims that are disapproved by the FDA. All of our products are manufactured in FDA-registered and inspected facilities and are listed in the FDA database of drug products. As such, all TRP products conform to Federal Regulations 21 CFR 210 & 211, which are FDA’s highest standards for purity and sterility in pharmaceutical products.