Mrs Pamela D.
I would give 0 * if that were possible.
I would give 0 * if that were possible. I wanted to cancel my order 5 minutes after making it as there were items charged for that I did not order. I used PayPal so payment went immediately. Customer support have failed miserably and have failed to resolve this despite my numerous e-mails. Am angry and disgusted. Do not buy from this company.
Response from TheraWolfJun 15, 2026
Hello Mrs. Pamela, Thank you for sharing your feedback. We take comments regarding the ordering experience seriously. For clarity, orders are only created after checkout has been completed and payment has been successfully confirmed. We understand the importance of timely communication and continue working to provide consistent support to every customer. Although response times may occasionally vary depending on demand, all inquiries are handled with equal priority. We have escalated your case for further review, and a member of our support team will contact you shortly to assist. Kind regards, Jacklyn from Therawolf




