The Raw Food WorldReviews of therawfoodworld.com

great products, prompt delivery

I recieved my product ,but I never got the free gift you guys were promoting with all orders for this time period,the pinhole glasses,magnesium oil card etc...I was dissapointed to not get the free gift u promised.

All items were delivered in excellent condition and quality is as expected.

Excellent company, great prices and fast delivery. A passionate company that is loyal to what they represent and the knowledge they share with their customers. Loved the card with Matt and family : it was as though I actually knew them. Thank you New Year!

The website, itself, is poor, as far as the Searches, go. You put in a precise product or manufacturer that you even know they have, & it USUALLY turns up with nothing. (you may need to add a 'very'-if they have a product listed, that way.) Long ago, they said they were aware if this searching issue & working on it. - Nothing ever changed.. When writing Customer Service (as no one answers the phone), the answers you receive are ALWAYS incomplete,- NEVER addressing ALL your concerns or questions about a product...which should already be listed, anyway. You write again & the response is STILL incomplete. They, sometimes, don't even know what is on their own site, as I have been referred there for info that is absent. When a product is under their own label, all the information should be available-including ingredients, as there is no other manufacturer to look up. This info is frequently absent, & it's back to emailing Customer Service. I very much like the videos & video information provided by Matt, - but beyond that, it has been a lot of trouble, time, & frustration - locating items & obtaining proper information - in the desire to be an educated consumer. I have placed large orders- but less frequently now, - due to the above,.... & comparatively high shipping rates - which seem to negate the savings that they issue, each month.

Prompt reliable service......accurate order, well packaged. I was a little nervous to place my first order, but I took the plunge and I am so happy that I did.

I really like supporting you as you and I have similar politics and intention. However, I was really disappointed in the Benefits program. I was told by your literature that you would give me 30% off on products like Maca Powder but there was no way I could access that online and I did call once and the support staff gave me the discount but without much clarity and no idea of what I should do the next time I wanted to order. It became so hard to buy and get the benefits of the benefit program I unsubscribed. I will still buy from you and I would rather you stand by your word of your advertising than send me all the gifts you send with the orders. The last order I put in the comment section that I was still a member of the benefits program and wanted the 30% discount and that seemed to have been ignored. Happy Holidays and may this year take you further on your growing curve of your business.

I have always had a easy and super quick experience with The Raw Food World. The website is easy and I receive my order quickly.