Brett
Tease with products that are out of stock
Beginning with what I don't like. They have inventory problems-shortages. It's not clear from the website. Found out by email they are out. Had to decide about substitute products or cancel order. Feels like waiting in line to buy an iPhone only to find out they are sold out. On the good side. They available for communication to educate and gave me a lot of freedom to choose a refund or substitute stock. Recommend daily updates on website when products are out of stock, like the way amazon does it.


