Therapy PetReviews of therapypet.org

100% a SCAM. They will continue to charge your CC until you cancel the card. I'm assuming the positive reviews on here are posted by someone within this fraudulent "business". STAY FAR AWAY.

This site is a SCAM! Avoid at all costs. My wife signed up with them for our sheepadoodle which we flew with a few times 2 years ago. My wife sent an email to cancel the service about a year ago and they are still charging her. Recently we considered flying with our dog again and called to inquire about updating our documents. They told her it would be more money despite having charged her monthly for the last year in exchange for no services. She called and verbally canceled their service...and they are still changing her. Disputing the charges worked for one month but then they kept charging. Finally she had to cancel her credit card and get a new card issued to get them to stop submitting charges. They utterly terrible. AVOID at all costs or it could be a pricey mistake.

I completely agree with others in this thread who say that Therapy Pet is a scam. I tried them out just to draw my own conclusions. They did not deliver on a single promise so I asked my bank to check them out. I paid with a credit card - which you always should do because if you run into a case such as this it's easier than debit card to get the transaction reversed. In an extreme case - which this is not - a hacker posing as a legitimate business can attempt to gain access to your account via ACH payments or debit card payments. Anyway, the bank found that it was a scam and reversed the transactions involved.

Scam!!! Paid $199 for the esa letter, then they charge you 9.99/month for pawx.com... a fake dog products website. Absolutely fake!!! Away from them!!!

I purchased a letter in good faith, including the additional pet fee, which I believed would allow our two small dogs to be registered us (one for me and one for my wife). Immediately after purchase I received an email telling me I was subscribed to a monthly service with PawsX for $9.99. I instantly knew this was a fraudulent site scamming people. A complete bait and switch. My naivety was the result of a friend having gotten a letter from them. However, they weren't automatically subscribed to a monthly service, which tells me they (TherapyPet.org & PawsX.com) have evolved their scam to try and get you in an ongoing scheme. I signed immediately signed into the PawsX account with the info they sent me included in the email to cancel the supposed monthly subscription. It will not let you cancel it. I then called them and spoke to someone that English is clearly not their native language. I requested immediate cancellation of all services including the letter. They started back pedaling and telling me it was too late and the letter was already completed. It had been all of 10 minutes and they were telling me my letter was already completed by a licensed therapist and that they couldn't cancel it. Liars. No other word for it. It's a SCAM. These websites and companies should be wiped from the face of the Earth. I was told I would receive an email from a supervisor by the end of the day confirming my cancellation. Needless to say... I haven't received anything. Cancelling my credit card and disputing the charges. It is truly pitiful that these type of people exist. DO NOT FALL FOR THIS SCAM!!!!!! BUYER BEWARE!!!!

This is the worst. They charged me three payments and automatically enrolled me into some "Club" for $9.99 a month that wasn't stated on the website, which I immediately canceled. Let's not even discuss the quality of the letter. WORTHLESS. After three weeks, I never received the hard copy letter, the ID and the vest. (I had paid to have it expedited.) I asked about it and they said that USPS was delayed and that the item was shipped three weeks ago. TherapyPet blames on Covid, but I ordered in June and USPS has been operating perfectly. And if something is shipped via USPS, it can be tracked from the time USPS gets the package. This is a scam, whereby a tracking number is created but there is nothing sent. They pay top dollar to get first placement on Google, but if you check the reviews, the reviews are the worst. This is a schlock operation, if ever I've experienced one. THE POSITIVE REVIEWS ARE DEFINITELY DONE BY THE COMPANY. GO WITH THE NEGATIVE REVIEWS

ABSOLUTELY FAKE!!!! Friend of mine referred me to Therapy Pet because it worked for her. I filled out their questionnaire, paid $149.99 and NEVER received my ESA letter. I submitted payment March 29th and called every day up until April 8th asking about my ESA letter. Customer service kept saying they were looking into it. At one point they sent an email saying I would get my ESA letter that same night, NOTHING. I gave up, I called my credit card company who is now working to revert the $149.99 charge. PLEASE, PLEASE, PLEASE do not give this company your money. **You've Been Warned**

They tell me my dog's vests are on the way. I waited. Months later, I received nothing.