TherapyNotes, LLCReviews of therapynotes.com

I wrote the support team on aSunday night, and I heard back within minutes!

Therapy Notes is an amazing app and their Support Team is fantastic!

Qualified tech specialists who can easily walk you through any procedure on the platform. Email follows with description of solution to issues.

Excellent service - available and consistent. The support staff is almost always available to help and always human! (not AI). I have enjoyed consistent professional support for almost three years with every growing improvements in the platform which supports my private practice. Highly Recommend!

Therapy notes is fantastic! The customer support is incredible.

I'm new navigating the solo practice world which can be daunting. When I needed support it was easy to reach out, schedule a meeting, and get the answers and move on to the next task.

I'm constantly amazed at how helpful tech support is at TherapyNotes. They're like an IT team for my little private practice. Whenever I'm confused about insurance claims or how to assign a credit, etc., I call TN, wait maybe one minute, then spend as long as it takes for them to solve the problem. I'm not a tech person or an insurance person, I'm a therapist, so I need help. The platform is easy to use and they talk you through getting set up. I don't know long they can keep this reliable service up, but I hope it's until I retire.

Love the 24/7 customer service and being able to talk to a LIVE person! The patience and willingness to help has been great thus far!