TherapyNotes, LLCReviews of therapynotes.com

Customer Service is FANTASTIC! Always friendly and knowledgeable. They spend as much time with as needed. They have always helped me resolve my issues with the first phone call.

Easy to use and effective

I had a patient who wasn't receiving welcome email to create account for patient portal. Representative provided a few trouble shooting options. Was helpful!

The customer service representative was helpful with trouble shooting a claims rejection. I would have never been able to resolve this problem without his help. He was knowledgeable, patient, and I appreciate the fact that he knows the product.

After nearly four decades in medical practice, I can confidently say that the team at TherapyNotes have set a new standard for excellence. Their services are not only remarkably affordable, but every interaction is marked by genuine respect and unwavering support. My experience with their Associates, especially Rocky, has been nothing short of exceptional. She guided me through the transition from Tebra to TherapyNotes with professionalism and kindness, and a service rate that is more affordable than what I previously paid at Tebra—all while making me feel truly valued as a client. The quality of support I’ve received here is unparalleled, and I am deeply grateful to be part of the TherapyNotes community. Samuel Samuel MD, FASAM, DFAACAP.

Support team was very helpful in answering all my questions that I had. They are friendly and informative.

Pleasant-natured, direct assistance to task completion.

Therapy Notes Customer Service is always top notch. The Help Desk employees are always kind and helpful. Most importantly, they made me feel comfortable and never made me feel silly for asking questions. Highly recommend!